- Ready Reads
- Book a computer in a library
- Free wifi
- Charges for overdue books
- Reminder notifications
- Replacement library cards
- Audio and visual items
- Requested items
- Lost and damaged items
- Library mobile apps
- Microform readers and reader/printers
- Rooms to hire in libraries
- Business research
- Items for sale
- Help with applying for free bus passes for seniors and disabled people
Charges for overdue items per item
|Item that is overdue||Charge per item|
|Adult books, audio books, information DVDs and language courses||30p per day to a maximum of £9.00|
|Adult books, audio books, information DVDs and language courses borrowed on an Open Ticket||15p per day to a maximum of £4.50|
|Children's and Young Adults' books and talking books||10p per day to a maximum of £3.00|
|Children's and Young Adults' books and talking books borrowed on Child, Teen or Young Adult card or Open ticket Child or Young Adult||No overdue charges|
|Children's and Young Adult books and talking books, borrowed on an Open Adult Ticket||5p per day to a maximum of £1.50|
|Adult talking books and music recordings||30p per day to a maximum of £9.00|
|Entertainment DVDs (depending on hire charge)||50p per day to a maximum of £10|
We do not charge for email pre-overdue reminders, or for email reminders sent at 1 week and 3 weeks overdue.
There is a charge of £3 for the final notice which is issued when an item is 6 weeks overdue.
This will give you the full details of all the items that are due as well as a quick link to renew them, for which you will need your PIN. If your have forgotten your PIN, please see how to reset your PIN.
We hope that these reminders are helpful, but please be aware that failure to receive a courtesy email will not oblige your library to waive any overdue charges that you may incur.
Replacement library cards
If you lose your library card, you should let any Surrey library know as soon as possible. We will cancel your card to prevent anyone else from using it. Failure to let us know could result in you incurring additional charges.
When you next visit the library, you will need to bring some proof of identity and we will give you a replacement card.
There is a £2 fee for a replacement card. This includes the replacement of an expired visitor card.
Lost or damaged items
If you lose or damage an item that you have borrowed, you will have to pay a charge.
For items in print a full replacement price is listed on the library catalogue. The lost charge will be refunded if the item is returned within 12 months.
For items out of print or where no details are available, the charge is based on the suppliers' average price.
You can log onto the internet using your wifi enabled device, such as a laptop, ipad or smart phone.
Most libraries have identified electrical points that can be used for laptops.
Photocopiers are available in many Surrey libraries. They are coin-operated only.
Charges for black and white copies are 10p for A4 and 20p for A3.
Charges for colour copies are £1 for A4 and £1.50 for A3.
Please note: There are currently no printing facilities at a number of our libraries. This is due to the changes being made to our IT and computer systems. There is no definite date as to when printing will be restored at these libraries. Please check individual branch pages for their printing availability.
Once normal services are resumed: all libraries have black and white printers, and the following libraries also have colour printers:
- Camberley library
- Caterham Valley library
- Dorking library
- Epsom library
- Ewell library
- Farnham library
- Godalming library
- Guildford library
- Horley library
- Redhill library
- Reigate library
- Staines library
- Walton library
- Woking library
- Bramley community library
The charges for printing are:
- 25p per side for black and white (A4 or A3)
- 50p per side for colour (A4 or A3)
Microform readers and reader/printers
Where printers are available printing is charged at £1 per page.
Where booking is advisable please telephone 03456 009 009, option 6.
- Caterham Valley library - microfiche reader and a separate microfilm reader/printer available in local history centre
- Cranleigh library - microfiche and microfilm reader
- Leatherhead library - microfiche reader
- Lingfield library - microfiche and microfilm reader
- Redhill library - microfiche and microfilm reader/printer