Our mission is to ensure online services are easy to use, intuitive and focussed on customer needs.
We are developing our website as a single source of accurate, up-to-date service information that can be accessed easily by all members of the public, whether self-serving (PC, mobile, tablet or other handheld device, TV or kiosk), or via the contact centre, or face-to-face at an office.
In this section...
- How to enable the "Do Not Track" browser setting
- Partnership websites and microsites
- Guide to writing webpages
- Web standards checklist for page authors
- Web standards for developers and suppliers
- Shortcut URLs and domain names
- Social media
- Photographs of children and young people
- Why your website feedback matters
- Web and Digital Services