Privacy and cookies

A cookie is a small text file that is stored on your device so that a website can remember information about your visit. A cookie will typically contain the name of the website that create it, a time period for which it is valid, and a value, which is often a randomly generated and unique number.

How we use cookies

We use cookies for a variety of important reasons, for example:

  • To collect statistics about your use of our website, such as when you last visited the site. This information is used to improve the user experience on our website.
  • To ensure a persistent connection with the same web server in the load balancing pool.
  • To stop you being asked to log on repeatedly during your visit.

Cookies set by our website

The following cookies are used on more than one part of our website.

NamePurposeExpires
nmstat Siteimprove analytics 33 months
_ga Google analytics 2 years
_gid Google analytics 24 hours
_gat Google analytics 1 minute
cludoSessionId Session state for Cludo search Never (local storage)
cludoSessionStart Session state for Cludo search Never (local storage)
nlbi_[ID] Imperva visitor recognition End of session
incap_ses_[ID] Imperva visitor recognition End of session
visid_incap_[ID] Imperva visitor recognition 1 year
__zlcmid Zendesk web chat 1 year
__zlcstore Zendesk web chat Never (local storage)
ZD-buid Zendesk web chat Never (local storage)
ZD-currentTime Zendesk web chat End of session
ZD-store Zendesk web chat Never (local storage)
ZD-suid Zendesk web chat Never (local storage)

Advertising cookies

NamePurposeExpires
fbp Published by Facebook and used by our advertising partner CAN Digital Solutions Limited (CAN) to deliver targeted online advertising across Facebook and Instagram. 180 days
gtag Published by Google and used by our advertising partner CAN Digital Solutions Limited (CAN) to deliver targeted online advertising across the Google display network. 540 days
cntrData Published by Centro (Basis DSP) and used by our media buying agency CAN Digital Solutions Ltd (CAN) to deliver targeted online advertising. 180 days

Cookies set by: www.surreycc.gov.uk

NamePurposeExpires
SQ_SYSTEM_SESSION Session state End of session
sccCookieConsentStatus Cookie consent 7 days

Cookies set by: adultlearning.surreycc.gov.uk

NamePurposeExpires
__RequestVerificationToken Security End of session
ASP.NET_SessionId Session state End of session
cookieconsent_dismissed Functionality End of session

Cookies set by: customer.surreycc.gov.uk

NamePurposeExpires
gi_consent_savedCookie consentConfigurable
gi_consent_advertising

Cookie consent for advertising

Configurable
gi_consent_analytics

Cookie consent for analytics

Configurable
gi_consent_socialmedia

Cookie consent for social media

Configurable
goss-formsservice-clientidSession state for form interactionEnd of session
[subsitename]SESSIONIDSession state for logged in usersEnd of session or user signs out
slotbookingshortlistTo maintain a shortlist of room bookingsEnd of session

Cookies set by: familyinformationdirectory.surreycc.gov.uk

NamePurposeExpires
JSESSIONID Session state End of session
__KBCookie__/surrey/fsd/ Functionality 30 years

Cookies set by: mycouncil.surreycc.gov.uk

NamePurposeExpires
ASP.NET_SessionId Session state End of session

Cookies set by: online.surreycc.gov.uk

NamePurposeExpires
BIGipServerDomino_http_pool Session state End of session
BIGipServerDomino_ssl_pool Session state End of session

Cookie set by: planning.surreycc.gov.uk

NamePurposeExpires
ASP.NET_SessionId Session state End of session

Cookies set by: surreymaps.surreycc.gov.uk

NamePurposeExpires
ASPSESSIONIDASDTTCTD Session state End of session
ASPSESSIONIDCQCSQCTC Session state End of session
ASPSESSIONIDCQDTTCTD Session state End of session

Cookies set by: travel.surreycc.gov.uk

NamePurposeExpires
ASP.NET_SessionId Session state End of session
StopType Functionality End of session
cui-key Functionality End of session

Cookies set by: www4.surreycc.gov.uk

NamePurposeExpires
OpenIdConnect.nonce Authentication End of session
SignInMessage.[id] Authentication End of session
idsrv.xsrf Authentication End of session
mr.cbtfap.default Authentication End of session
scc.<applicationpath>.<applicationname> Authentication End of session
__RequestVerificationToken_[id] Security End of session
ASP. Net_SessionId Session state End of session
BIGipServerwww4surreycc_http_pool Session state End of session

Cookies set by: www9.surreycc.gov.uk

NamePurposeExpires
ASP. Net_SessionId Session state End of session
DEVICE_TYPE Functionality 1 year
DEVICE_SIMULATION Functionality 1 year
RT Functionality 1 day

Third party cookies

Some third party services embedded within this website set their own cookies. These are known as third party cookies because they are not set by our website. We have no control over third party cookies.

How to manage cookies

More information about managing cookies is available on the Information Commissioner's Office website.


In this section