Contact us


We are experiencing a high volume of calls resulting in longer than usual wait times.
Please use the website to access most services. You can apply to a range of services, report issues, and renew different items, such as books or permits.
We apologise for any inconvenience. If you would still like to speak with someone, please try later if your call is not urgent.

Coronavirus: Help for you and your community

If you need help during the coronavirus outbreak, please see our help page for details of our community helpline and other ways of finding the support you need.

Before you contact us, please take a minute to answer three questions to help us improve our website.

Please select from the list of services below where you will find further information on all of the contact methods available to you, including quick and easy online options, phone numbers and email addresses, so that we can get you to the correct area as quickly as possible.

What would you like to contact us about?

Using SignLive to contact the council

British Sign Language (BSL) users can use SignLive to contact the council. Full details can be found on our Contact the council in British Sign Language page.

Complaints and compliments

Make a complaint or compliment about one of our services.