Wednesday 5 October: high call volumes
We are currently experiencing a high volume of calls due to school related enquiries which could result in longer waiting times than usual. If possible, please use our online forms to contact us. If you do need to speak to us, please bear with us and we will be with you as soon as possible.
Please select from the list of services below where you will find further information on all of the contact methods available to you, including quick and easy online options, phone numbers and email addresses, so that we can get you to the correct area as quickly as possible.
What would you like to contact us about?
- Schools and learning
- Home to school transport and travel assistance
- Libraries
- Roads and transport (including trees, grass, hedges and weeds)
- Children's social care (including Surrey Children's Single Point of Access - SPA)
- Adult social care
- Community helpline (including financial, welfare or wellbeing support)
- Birth, death and marriage
- Blue badge
- Adult learning
- Childcare and family information
- Additional learning support / special educational needs and disabilities (SEND)
- Jobs enquiries
- Surrey Fire and Rescue
- Suppliers and payments
- Surrey arts
- Surrey History Centre
- Trading standards
- Council tax
- Missed bins
- All other services
Using SignLive to contact the council
British Sign Language (BSL) users can use SignLive to contact the council. Full details can be found on our Contact the council in British Sign Language page.
Complaints and compliments
Make a complaint or compliment about one of our services.