Contact My Helpdesk

My Helpdesk are the first point of contact for all Finance, HR and Pension related enquiries.

The team can be contacted weekdays, excluding bank holidays between:

  • 9am and 12.30pm
  • 1.30pm and 4pm

Contact us

  • Telephone: 020 8541 9000
  • Email: or or
  • Textphone (via Text Relay): 18001 020 8541 9000
  • SMS: 07860 053 465
  • VRS: Sign Language Video Relay Service
  • Fax: 020 8541 9575

Call charges

Calls to 03 numbers from any network will cost no more than those to 01 and 02 numbers and count as part of any call package. The cost of calls per minute depends on the network. Please check with your provider. BT customers may be able to call 03 numbers for free.

Please note: Calls may be recorded for training and monitoring purposes.


Surrey County Council
1st Floor
Fairmount House
Bull Hill
KT22 7AH