Your information and privacy

Corporate privacy notice

We are committed to protecting your privacy when you use our services.

Our privacy notices

• Consultation and engagement - privacy notice

Our retention schedule

Guidelines for how long documents can be kept and whether they can be destroyed or archived.

Your information and the records we hold

• Accessing your information
• Protecting your information
• Sharing information about you or your family

Data protection

• Subject access request
• Surveillance Camera Data Governance Policy
• Special Category Data Policy

Freedom of information (FOI)

• Make a request
• Public Sector Information Regulations

How we share information with other organisations

• Surrey Multi-Agency Information Sharing Protocol
• How to sign up to the MAISP Tier 1 and Tier 2 Protocols
• Signatories to Information sharing protocols for multi agency staff

Lists and registers

Information held in registers by law and other lists and registers relating to Council functions.

Encrypted email

In order to secure information exchange between the Council, partner agencies and organisations as well as residents, we are using an encrypted email and file transfer service

Publication scheme

A guide to the types of information that the council intends to routinely make available to the public.