Contact the library service

Online services

The following processes can be completed by logging into Surrey Libraries' online system:

  • Renew an item
  • Search for an item
  • Manage your account

You can also:


Visit the libraries section to view more services and information.

Renew items

  • Online services (shown above)
  • Telephone 0300 200 1001 to use the automated renewal service, available 24/7. You will need your borrower number (on your card, under the barcode).
  • SMS: 07968 832414
  • Email:

General enquiries including room hire and computer bookings

For general enquiries, such as computer bookings (if you are unable to book online), lost property and room hire, please dial 03456 009 009 and press option 6.

Our lines are open 9am to 5pm Monday to Friday excluding bank holidays.

Contact the libraries information service

Our libraries information service is available by enquiry form or email. If you're looking for information, whatever the subject, just get in touch with us.

The information service is open Monday to Friday from 10am to 4pm.

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