Contact the community helpline

For financial, welfare and wellbeing support, you can access information online in our health and welfare support pages.

If you are unable to find the right help and support on these webpages you can speak with a member of our community helpline team. You can talk through your needs with them and they will help to point you in the right direction for financial, welfare or wellbeing support in Surrey.

Contact details

  • Telephone: 0300 200 1008 (9am to 5pm, Monday to Friday, excluding bank holidays)
  • Complete our community helpline enquiry form
  • Textphone (via Text Relay): 18001 0300 200 1008
  • Telephone from overseas: +44 20 8541 9944 (9am to 5pm, Monday to Friday, excluding bank holidays)
  • SMS: 07860 053 465
  • VRS: Sign language video relay service

Call charges

Calls to 03 numbers from any network will cost no more than those to 01 and 02 numbers and count as part of any call package. The cost of calls per minute depends on the network. Please check with your provider. BT customers may be able to call 03 numbers for free.

Please note: Calls may be recorded for training and monitoring purposes.

Address

Contact Centre, First Floor, Dakota, De Havilland Drive, Weybridge, Surrey KT13 0YP

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