How to contact the Family Information Service

Surrey Family Information Service (FIS) is a free impartial information and signposting service for families with children aged 0 to 25. We can help you find organisations and services that may be able to support your family including information about childcare, finances, parenting and activities in your local area.

You can make an online enquiry to our service in the following ways:

Alternatively, you can contact us by:

  • Telephone 0300 200 1004 (Monday to Friday 9am to 5pm)
  • SMS 07860 053 465

For a quick and easy way to find childcare in your local area, you can use our Childcare finder or search our Family Information Directory for childcare, organisations and services for families.

If you live or work on the borders of Surrey, you may also like to contact your Neighbouring Family Information Service to find out about childcare and services in those areas.

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