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Library policies and procedures

More libraries to reopen offering a click and collect service

From 3 August, a further 12 libraries will reopen offering a click and collect door service allowing customers to return their items, collect Ready Reads and reserved books. However, the public will not be allowed into the buildings for the time being.

This service will be available from the following libraries: Ash, Banstead, Bookham, Caterham Hill, Chertsey, Dittons, Ewell, Hersham, Knaphill Leatherhead, Reigate and Walton. Please check the opening times before you visit.

Surrey libraries computer access

Computer access is now available at the following libraries: Camberley, Dorking, Egham, Epsom, Farnham, Godalming, Guildford, Horley, Oxted, Redhill, Staines, Weybridge and Woking. Please read the guidelines for use on our Coronavirus information page

The library service is working hard to increase library opening hours but these will be built back up over time due to the additional capacity needed to manage the new required measures. Visit the Coronavirus information page to keep up to date with which libraries and services are open.

Library terms, conditions and regulations

Library policy statements

Surrey County Council policies

Data protection

The County Council processes personal data for the purposes of carrying out its functions and duties. How we handle and process your personal data in line with your rights under the Data Protection Act 1998 can be found on the following page:

Accessing information that we hold

Library online payments

If you have any concerns about making payments to the library service online please take a look at our frequently asked questions.

Files available to download

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