Library policies and procedures

Libraries news and updates

From August 2021 we will be making significant changes to our IT and computer systems. Some of our services will be unavailable between Wednesday 4 and Thursday 19 August. For details please see our library news page.

From Monday 19 July we will be following step four of the Government guidelines in opening up our services. For details please see our coronavirus information page.

Library terms, conditions and regulations

Library policy statements

Surrey County Council policies

Data protection

The County Council processes personal data for the purposes of carrying out its functions and duties. How we handle and process your personal data in line with your rights under the Data Protection Act 1998 can be found on the following page:

Accessing information that we hold

Library online payments

If you have any concerns about making payments to the library service online please take a look at our frequently asked questions.