If your regular visits to your local library are becoming more difficult or impossible because of illness, disability, mobility problems or caring responsibilities (including young carers) then consider using our Library Direct service.
Please note: We are only able to accept Surrey residents and community settings located within the boundaries of Surrey for these services.
Have you a few hours to spare, and would you like to help people who can't get to the library? Find out how to become a Library Direct volunteer.
Library Direct Home Service
If no one is available to borrow books on your behalf the Library Direct Home Service can help. We provide friendly volunteers checked by the Disclosure and Barring Service (DBS) to deliver books to those that are unable to get into a library themselves. We can arrange for books and audio material to be brought to you on a regular basis by a volunteer. Our volunteers will select books and audio books based on your recommendations, favourite authors and reading preferences.
We have a good selection of books in large print as well as standard print. We stock a large range of talking CDs which can be played on a standard CD player.
If you are interested in registering for this service please fill in the Library Direct Home Service registration form. Alternatively, you can contact library information service who will be able to register you over the phone.
Library Direct Community Settings
We offer an opportunity for a variety of 'community settings' such as care homes, nursing homes, long term in-patient wards and rehabilitation centres, to provide a library service to their residents. This works with your setting choosing a variety of books online and then collecting them from a suitable Surrey library. As a community setting interested in this option, you will need to provide a member of you own staff or one of your own volunteers to select and collect the library resources for your residents. We can support you in finding a volunteer should you need it.
Please refer to our LDCS Best Practice (PDF) guide for further support and suggestions on getting the most out of this service for your residents.
If you are interested in receiving services at your location, please complete and submit the Library Direct Community Settings registration form. By completing and submitting this form you are agreeing to our libraries privacy notice and the terms of agreement (PDF) for Library Direct community settings, both of which set out how we use your data.
Could someone collect books on your behalf, such as a relative, friend or neighbour?
If so, an alternative option would be to consider our Open Ticket.
Files available to download
- Library Direct information leaflet (498.9 KB)
Information on Library Direct and alternative services available to those unable to access their library.
- Library Direct Community Settings terms of agreement (150.4 KB)
The terms and conditions under which Surrey libraries offer to offer services to the residents of community settings such as residential or nursing homes.
- LDCS Best Practice Guide (344.1 KB)
Best Practice Guide for Library Direct Community Settings users.