Supporting refugees in Surrey libraries


We welcome refugees and support Surrey residents wishing to do the same by providing books, online resources and more.

eBooks and online resources

Online reference

Our Adult online reference shelf offers free access to reference resources. It covers business, music, history, news, reference, learning and advice.

Included are the following, which you can access from home:

  • PressReader
    Regional papers and newspapers from around the world and today's papers including the Independent, Guardian, Telegraph, Daily Mail, Daily Express.
  • GoCitizen
    The citizenship test study programme.
  • Theory Test Pro
    A highly realistic online simulation of the UK's driving theory test. It contains the entire official test questions licensed from the DSA.

Please note that some sites on the online reference shelf can only be visited via library computers. A member of staff may be able to assist you if you have any problems logging on and searching.

eBooks, eAudiobooks, eMagazines and eComics

Surrey libraries offer a wide range of free eBooks, eAudiobooks, eMagazines and eComics.

Services may require you to download an app and to register. Staff in libraries will be happy to help.

Resources for children

Discovering Children's Books with the British Library

Explore centuries of stories, poems and illustrations with Discovering Children's Books. For children, teachers and book-lovers of all ages. A partnership between the British Library with Seven Stories.

Where do you belong? Where, or who, is your home and family? Discover stories that explore belonging, and not belonging, and those that help children grapple with their identity.

A Library for the World's Children

The International Children's Digital Library

The ICDL Foundation's goal is to build a collection of books that represents outstanding historical and contemporary books from throughout the world. Ultimately, the Foundation aspires to have every culture and language represented so that every child can know and appreciate the riches of children's literature from the world community.

Help to get started using computers, tablets and smartphones

If you need support using computers and tablets and smartphones, Surrey Library Service can help.

  • Phone: Surrey County Council's Community helpline, 0300 200 1008, Monday-Friday 9am-5pm.
  • email: and ask for a member of library staff to contact you.

Examples of questions people are asking:

  • I want to buy groceries online but need help to know what to do.
  • How do I save a photo or add somebody to my contact list or forward an email?
  • How do I order my prescription online?
  • I'd like to download library books, magazines and audiobooks.
  • My computer keeps telling me it's not protected. What do I do?
  • I want to keep in touch with my relatives online, and they're using WhatsApp, or Skype, or Facetime, or Zoom.

Our service is delivered over the internet by library staff. It's confidential, safe, and free.

Free internet courses

If you want to learn how to use a computer (or other subjects) there are many free courses available online. We recommend those provided by UK Online via their Learn My Way website.

This has been set up to give a range of easy courses and useful resources, all FREE. By creating an account you can track your progress. You can do these courses yourself either in the library or at home.

There are simple guides and support for:

and courses on:

If you already have basic computer and internet skills and wish to learn more you could check out our adult learning service.