Service update: Delays to printing bus passes and Surrey LINK cards
We’re currently experiencing a significant interruption in printing Surrey English National Concessionary Travel Scheme (ENCTS) bus passes and Surrey LINK cards due to a technical issue with an external contractor.
A solution has been identified, and we expect printing to resume around 11 August 2025.
We sincerely apologise for the inconvenience and thank you for your patience.
A free bus pass allows eligible senior Surrey residents to travel on buses free of charge.
It's valid between 9.30am and 11pm from Monday to Friday, and at any time on weekends and public holidays.