Apply for a free older person's bus pass


You may be eligible for a free bus pass if you're a Surrey resident who is 66 or older.

Please ensure that correct and full page images of documents are included as incorrect proof will delay your application.

If your application is successful, your pass will be posted to you. If your application is not successful, we will contact you for further information.

You'll need all of the below:

Proof of identity and age

You'll need to provide a copy of one document from the list below:

Please ensure we can see a full image of the document including your name and date of birth.

  • Passport,
  • Photo driving license
  • Birth certificate
  • DWP Pension letter

Proof of your Surrey address

You'll need to provide a copy of one document from the list below dated with in the last 12 months.

Please ensure we can see your name , address, who the document is from and when it was sent.

  • Council tax document
  • Tenancy agreement
  • Utility bill (Water/Gas/Electric/Broadband)
  • DWP/HMRC letter

Please note we cannot accept documents such as a bank statement, mobile phone bill or your driving licence as proof of your address.

You cannot use the same document for both: "proof of identity and age" and "proof of your Surrey address"

Other information about you

  • Your National Insurance number for further information about finding your National Insurance number
  • A digital photo of yourself (suitable for a passport)
  • Your contact details: a valid email address, phone number

There are two ways to apply

1. Online

You will need a valid email address (one per applicant)

Apply for a free bus pass online

(Please select: 'I have never had a free bus pass and I would like to set up an online account and apply for one')

2. At a library

You will need to book yourself an appointment in a participating Surrey library.

Book a library appointment to apply for a free bus pass