Coronavirus: due to the coronavirus outbreak, all Surrey Libraries are closed
Please read this urgent statement about Surrey's library service including information about loans and renewals. You can access our online library services: Free eBooks, eAudio, eMagazines and newspapers as well as other resources that can be accessed at home
If the particular title that you are looking for is not in stock or is being borrowed by someone else at your local library, you can request for a copy to be sent from another library.
There is a charge for requesting titles (shown in the table at the bottom of this page). You can pay a charge online, or when you next visit a library.
How to request a title
- Find the title on the catalogue.
- If it is available for request, there will either be a link "Reserve title" or button "Reserve" for you to click on. Once you have done this, follow the instructions on screen.
- You will need your library card number and your PIN to complete the request.
- Request fees for Surrey libraries' stock are halved from £1.75 to 75p when reserved online or on an Open Ticket Adult.
- Request fees for Surrey libraries' stock are refundable if not supplied within 6 weeks. This does not apply to any titles which are not in stock when the request is placed, including titles which are on order, regardless of publication date.
If you are not already a library member, you can join online and request titles straight away. You can use this form if you need to reset your PIN.
Request charges (per item)
| Item requested | Charge |
|---|---|
Adult book in Surrey libraries' stock. Please note this also applies to books reserved on a junior ticket. If on an Open Ticket Adult | £1.75, 75p if set by you online 75p |
| Large print | Free |
Children's/young adult book in Surrey libraries' stock | Free |
Audio book request (CD or cassette) If on an Open Ticket Adult | £1.75, 75p if set online 75p |
Music CD request If on an Open Ticket Adult | £1.75, 75p if set online 75p |
Video and DVD request If on an Open Ticket Adult | £1.75, 75p if set online 75p |
Find out if you qualify for an Open Ticket Adult.
Library mobile apps