Charges for requested items in libraries

If the particular title that you are looking for is not in stock or is being borrowed by someone else at your local library, you can request for a copy to be sent from another library. How to request a title?

There is a charge for requesting titles (shown in the table below). You can log in to your account to pay a charge online, or when you next visit a library. Please note: Online payments are currently unavailable. You can make payments in the library.

Request charges (per item)

Item requestedCharge
Adult books, children's and young adult books and talking books, large print, talking books, DVDs, music recordings and language courses £1.75 if set by a member of staff
or 75p if set by you online
Adult books, large print, talking books, DVDs, music recordings and language courses reserved on an Open Ticket No charge
Children's and young adult books and talking books reserved on a Child, Teen or Young Adult card No charge
Reading group reservations £3.25

Find out if you qualify for an Open Ticket Adult.


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