Charges for requested items in libraries

Libraries news and updates

We have completed the changes to our computer systems and most services are back up and running. You can now borrow, return, and renew items, make payments (in a library), borrow ebooks/eaudio and eresources and much more. We are still unable to offer some online services. For further details please see our library news page.

If the particular title that you are looking for is not in stock or is being borrowed by someone else at your local library, you can request for a copy to be sent from another library. How to request a title?

There is a charge for requesting titles (shown in the table below). You can pay a charge online, or when you next visit a library.

Request charges (per item)

Item requestedCharge
Adult book in Surrey libraries' stock. Please note this also applies to books reserved on a junior ticket. £1.75 or 75p if set by you online
Adult book If on an Open Ticket Adult 75p
Large print Free
Children's/young adult book in Surrey libraries' stock Free
Audio book request (CD or cassette) £1.75 or 75p if set online
Audio book request (CD or cassette) If on an Open Ticket Adult 75p
Music CD request £1.75 or 75p if set online
Music CD request If on an Open Ticket Adult 75p
Video and DVD request £1.75 or 75p if set online
Video and DVD request If on an Open Ticket Adult

75p

Find out if you qualify for an Open Ticket Adult.