What does the care leavers service do?

What does the care leavers' service do?

Surrey wants you to know that as you become a care leaver and begin to live independently, we still care about you and what is happening in your life. We know that leaving care can be difficult at times and we want to let you know what you can expect from us in the care leavers' service and where to find other useful help. We want you to feel listened to and know that we will continue to listen to you.

Our commitment to you as a care leaver is:

  • we will listen to you and hear what your ambitions are for your future. We will advise and support you in how these can be achieved
  • we will offer you the chance to shape the service you access by becoming a member of the Care Council and the Care Leavers' Forum, giving us your views through surveys and focus groups
  • we will support your Personal Adviser to have a long-term professional relationship with you
  • we will support you in improving your physical and emotional health and wellbeing
  • we will support you in feeling safe and secure in your accommodation we will support you to stay in touch with the people who are important to you and have your well-being at heart
  • we will work with other agencies to improve their understanding of your views, wishes and needs
  • we will work with the eleven housing districts and boroughs in Surrey to support you to find suitable accommodation and support you in keeping your accommodation
  • we will do everything we can to support you to access education, training and employment
  • we will keep in touch with you until you are 21, or 25 should you wish.

How we can support you?

As a care leaver, you are provided with a Personal Adviser (PA) who can support and advise you with accessing housing, education, employment, training, health services, finances and can provide a shoulder to lean on, when needed. Your PA will play a vital role in supporting you. The Care Leavers' Service is here for you and we want you to succeed and be the best you can be – we want to watch you grow and transition into adulthood and independent living, with as much support as you need to do so.

The Care Leavers' Service is currently divided into five teams:

  • North west: this team covers the boroughs of Runnymede, Surrey Heath and Woking
  • South west: this team covers the boroughs of Guildford and Waverley
  • North east: this team covers the boroughs of Elmbridge, Epsom and Ewell and Spelthorne
  • South east: this team covers the boroughs of Reigate and Banstead, Tandridge and Mole Valley
  • The asylum team: this team works across Surrey with young people who are unaccompanied asylum-seeking young people.

Each team is made up of a Team Manager, Senior Practitioner and a number of Personal Advisers - all working to ensure care leavers get all the support they might need. You will normally be matched with the team closest to where you lived before entering care.