We are Jasmine, Jez and Patrick and we are Community Connectors at Surrey County Council. We are passionate about helping families find the right support. Our online newsletter is our place to share new or existing services we come across. We'll also provide helpful information, based on what families and practitioners are telling us in the community.
Don't forget, there are more services to be found through our Family Information Service directory, and our Special Educational Needs and Disabilities services directory.
Support for children and young people
- Things to do over the summer holidays.
- Health and wellbeing support for children and young people.
- Report and Remove: helping young people to remove nude images and videos of themselves from the internet.
Support for families:
- practical support
- mental health support
- relationship support
- domestic abuse support
- support for anti-social behaviour
- support for victims of crime
- spotlight: Free Online Parenting Guidance Courses
- further information and support.
We hope this information will be helpful to you.
Support for children and young people
Things to do over the summer holidays
- Club 4 Summer Holiday Camps are free for children aged from 4 to 16 who are eligible for benefits-related free school meals, and are running at venues across Surrey. Club 4 mixes fun activities, friendship, food and fitness for at least four days a week over July and August. They also run an online superheroes camp for children who may be shielding due to Covid or otherwise unable to attend the physical camps. Search Club 4 events and activities to find the clubs running in your local area.
- For those into music and dance, Surrey Arts are offering free performing arts workshops, with an opportunity to perform in an end-of-week show.
- Eikon are running a summer programme of free online events for 11 to 17-year-olds.
- The Surrey Nature Explorer Passport encourages children aged 4 to 12 and their families to go on nature-related adventures this summer while also asking them to write, draw, or video about their activities. Children can complete up to 15 fun and creative activities with a chance to win exciting prizes. Surrey Nature Explorer Passports are available at all 52 libraries across the county.
- Whilst visiting the library, why not take part in the Reading Agency's Summer Reading Challenge? This year they have joined forces with the World Wildlife Fund as part of Wild World Heroes, a celebration of reading that will inspire children to stand up for the future of the planet.
Activities in Elmbridge:
- Club 4 camps in Esher, Walton and Long Ditton
- sports and crafts camps in Walton
- holiday club in Weybridge.
Activities in Epsom and Ewell:
- Club 4 camps in Epsom and Ewell
- sports camps in Epsom
- SCL Sports camp in Epsom
- inclusive sports camp in Epsom
- gymnastics and trampolining classes in Cheam
- rugby camp in Cheam
- tennis camps in Epsom
- cricket camp in Epsom
- Olympic fencing camp in Epsom
- Starlets cheerleading camp in Epsom
- drama, dance and singing camps in Epsom
- art camp in Ewell
- holiday clubs for 5 to 15-year-olds in Epsom
- activity scheme for 7 to 10-year-olds in Ewell
- activity scheme for 11 to 17-year-olds in Ewell
- playscheme for children with disabilities in Worcester Park
- activities for teenagers with disabilities in Worcester Park
- Hobbledown Adventure Farm in Epsom.
Activities in Guildford:
- Club 4 camps in Guildford and Ash
- Club 4 drama week in Guildford
- drama club for children with additional needs in Guildford
- holiday club in Pirbright
- day camp for 10 to 16-year-olds in Guildford
- sports and crafts camp in Guildford
- outdoor adventure days for children
- outdoor adventure days for families
- National Citizen Service summer programme for 16 and 17-year-olds in Guildford.
Activities in Mole Valley:
- Club 4 camps in Ashtead, Dorking, Leatherhead and Effingham
- football, multi-sports, tennis, skateboarding and orienteering clubs in Ashtead
- football, multi-sports, skateboarding, golf, angling and orienteering clubs in Dorking
- football, multi-sports, skateboarding and orienteering clubs in Leatherhead
- holiday club in Ashtead
- junior golf camp in Leatherhead
- outdoor adventure days for children in Dorking
- outdoor activity days for families in Dorking
- wildlife safari and bushcraft holidays for families in Dorking
- playscheme for children with disabilities in Dorking
- summer activity scheme for 7 to 10-year-olds in Leatherhead
- summer activity scheme for 11 to 17-year-olds in Leatherhead
- National Citizen Service summer programme for 16 and 17-year-olds in Leatherhead
- wildlife clubs for pre-school children in Leatherhead
- wildlife clubs for ages 5 to 11 in Leatherhead
- wildlife clubs for ages 11 to 17 in Leatherhead.
Activities in Reigate and Banstead:
- Club 4 camps in Redhill, Reigate, Banstead and Horley
- Play Rangers in Banstead
- Play Rangers in Merstham
- Play Rangers in Redhill
- Play Rangers in Horley
- sports and crafts camp in Banstead
- family orienteering in Banstead
- dodgeball, table tennis and basketball clubs in Tadworth
- holiday Club in Redhill
- football, boxing and basketball clubs in Redhill
- tennis, badminton and squash sessions in Redhill
- musical theatre workshop in Redhill
- cheerleading workshop in Redhill
- family orienteering in Redhill
- sports and crafts camp in Reigate
- Play Rangers in Reigate
- outdoor adventure sessions in Reigate
- Lego play session in Reigate
- family orienteering in Reigate
- playscheme for children with disabilities in Reigate
- activities for teenagers with disabilities in Reigate
- sports and crafts camp in Horley
- football, basketball and Frisbee clubs in Merstham
- football, table tennis and basketball clubs in Horley
- skateboarding and rounders sessions in Horley.
Activities in Richmond:
Activities in Runnymede:
Activities in Spelthorne:
- Club 4 camps in Ashford, Stanwell, Staines and Sunbury
- sports camp in Staines
- sports camp in Sunbury
- activity scheme for 11 to 17-year-olds in Staines
- activity scheme for 11 to 17-year-olds in Sunbury.
Activities in Surrey Heath:
- Club 4 camps in Camberley and Frimley
- sports camp in Camberley
- sports and crafts camp in Ash Vale
- sports and crafts camp in Windlesham.
Activities in Tandridge:
- Club 4 camps in Caterham, Godstone and Warlingham
- holiday club in Caterham
- playscheme for children with disabilities in Godstone
- swimming crash courses for children in Oxted
- water polo session for children in Oxted
- Godstone Farm
- British Wildlife Centre in Lingfield.
Activities in Waverley
- Club 4 camps in Farnham, Godalming and Haslemere
- sports and crafts camp in Farnham
- sports and crafts camp in Godalming
- sports and crafts camp in Haslemere
- skateboarding sessions in Farnham
- skateboarding session in Godalming
- skateboarding session in Cranleigh
- skateboarding session in Haslemere
- outdoor adventure camp in Cranleigh
- sports youth club for 11 to 18-year-olds in Cranleigh
- family orienteering in Farnham
- family orienteering in Godalming
- family orienteering in Cranleigh
- free golf sessions in Farnham
- free golf sessions in Godalming
- free golf sessions in Cranleigh
- basketball for beginners in Farnham
- basketball for beginners in Godalming.
Activities in Woking:
- Club 4 camps in Woking, Goldsworth Park, Sheerwater and West Byfleet
- sports and crafts camp in Woking
- sports and crafts camp in Byfleet
- sports and crafts camp in Send
- holiday club in Pirbright.
Health and wellbeing support for children and young people
To seek advice on the health and development of your baby or toddler or to make an appointment with a health visitor, call the Surrey-wide 0 to 19 Advice Line on 01883 340 922.
Useful advice, tips and resources are also available on the Children and Family Health Surrey website.
There are a number of services that young people can use to receive confidential expert advice to help support their mental health and emotional wellbeing. We've listed some local and national services that offer online or telephone support to children and young people.
Sadly, many young people will have experienced the death of a loved one over the past months. Our Helping children cope with bereavement web page has the details of services that may be of use.
Report and Remove - helping young people to remove nude images and videos of themselves from the internet
Childline and the Internet Watch Foundation have launched an online tool called Report Remove to assist young people in reporting online nude images and videos of themselves – and getting them removed from the internet. The video below gives a useful overview of the Report Remove service.
Support for families
Food, clothing, furniture and financial advice
If you are struggling financially during this difficult period, you may like to contact one of the services in the shortlists below:
- North East Surrey (Spelthorne, Epsom and Ewell and Elmbridge)
- North West Surrey (Surrey Heath, Woking and Runnymede)
- South West Surrey (Guildford, Waverley)
- South East Surrey (Mole Valley, Reigate and Banstead and Tandridge)
The Government have now launched a new debt respite scheme called Breathing Space which gives people sixty days of protection from debt collections on many types of loans and arrears, and a pause on interest and penalty fees, giving them more of a chance to get on top of things with the help of a professional adviser. There is also a related scheme for those receiving treatment for a mental health crisis.
You can find more information about Breathing Space from Citizen's Advice.
The services on this shortlist can also assist families in need of clothing and furniture.
Free period products
Surrey County Council is proud to be partnering with charity Binti International to provide free period products in selected locations across Surrey. You can pick up free period pads from the Binti collection boxes (no need to ask – just help yourself) from one of 42 participating Surrey libraries. A Binti app is also available to show you can find the nearest location where free period products are available to collect (and where you can donate them too). The app is available to download on the Apple app store for IOS users or the Google Play Store for Android users.
Mental health support
If you have found that your mental health has suffered under the challenging circumstances of the past year, there are a number of services that can offer advice or emotional support, including both national and local helplines and online support services for parents.
If you are finding that your relationships have been put under strain, perhaps more so with the effects of the coronavirus restrictions and the economic downturn, the following shortlist provides details of support and counselling services that may be of help.
If family relations are under such strain that it is severely impacting upon your child's wellbeing or education, you may like to consider an 'intergenerational mediation' process, where trained mediators help family members to improve how they talk and listen to one another and guide them to finding solutions to problems. Mediation Surrey offers a free service to Surrey residents. Applications are made via a professional such as a GP or social worker.
Find out more about intergeneration mediation from Mediation Surrey.
If you or your partner are in the difficult situation of separation or divorce, these are services providing support after separation who can give valuable information, advice, guidance and support.
Domestic abuse support
If you are experiencing domestic abuse or are concerned that someone may be, please contact one of the services on the domestic abuse information for families page.
Remember, if you need immediate help and support, phone the 24-hour National Domestic abuse helpline on freephone 0808 2000 247. In an emergency, please call 999. If you cannot speak without endangering yourself, or cannot make a noise to communicate, the call handler will activate a Silent Solution system and may ask you to press 55 to confirm consent to transfer your call directly to the police.
Support for anti-social behaviour
It is a sad fact that not only have the national lockdowns seen an increase in referrals to domestic abuse services, but also a rise in reports of disputes between neighbours and anti-social behaviour. If you have been experiencing difficulties in your community, here is a collection of suggested services that can help.
Support for victims of crime
The lockdowns and tier restrictions have thankfully reduced total crime rates across the UK. However if you or a loved one have been a victim of a crime, we know how isolating and upsetting it can make you feel, even more so in a time of social distancing from family and friends to support you. This shortlist of services offering support to victims of crime provides links to services who can offer information, guidance and help.
Our Place: Free Online Parenting Guidance Courses for Surrey Residents
Surrey County Council and Children and Family Health Surrey have pre-paid for every parent and carer in Surrey to access a full programme of courses offered on the Our Place website. The courses provide guidance on parenting babies, toddlers and teenagers, as well as supporting children with mental health issues and with autistic spectrum conditions.
To access the courses for free, simply enter the code ACORN on the online course page.