Page contents
- Report a right of way problem online
- Emergencies
- Long-term bridge closures enquiries
- Reporting other issues online
- Contact us by telephone
- Contact us by post
Report a right of way problem online
Please report a fault to let us know about a problem on the network, using the map to accurately mark the location. Plot any overgrown vegetation reports roughly in the centre of the extent quoting the approximate distance and stating whether it is vegetation growing from the sides such as a hedge, or growing from the surface. We need accurate and comprehensive information from you to be able to effectively deal with your enquiry. Photographs are always helpful and we may contact you if we require further details.
If the fault has already been reported, please add comments to the existing record rather than creating a new report. Use this facility if you wish to give us an update.
The dates for our summer surface vegetation clearance programme will be published here in spring 2025.
Emergencies
If you have an issue requiring immediate action on a public right of way contact either:
- Surrey County Council during normal office hours on 0300 200 1003. Our Contact Centre will contact relevant staff immediately. If this is not possible or appropriate they will contact the Police.
- If the issue is out of normal office hours or a Police matter, please report the issue to Surrey Police:
- for emergencies such a serious crime or accident always dial 999.
- by phone on 101 or 01483 571212.
- for non-urgent minor crimes/incidents you can report online to Surrey Police.
Long-term bridge closures enquiries
M3 footbridge, Bagshot Heath
This bridge is currently closed for repair works all enquiries should be directed to National Highways via email: info@nationalhighways.co.uk or Telephone: 0300 123 5000
Castle Road footbridge, Epsom
Due to public safety Network Rail are in the process of reconstructing this footbridge. The route is closed until 18 January 2025 or the completion of works, whichever is earliest. All enquiries should be directed to the Network Rail website or Telephone: 03457 114141.
St Johns footbridge, Woking
This bridge is currently closed for public safety reasons. All enquiries should be directed to the Network Rail website or Telephone: 03457 114141.
Thames path, Egham
The Environment Agency has closed the Thames Path at Egham due to a structural fault on bridge 142. All enquiries should be directed to: enquiries_THM@environment-agency.gov.uk
Reporting other issues online
If you would like to report fly-tipping or an abandoned vehicle on a public right of way or other public land, please report this to your district or borough council.
To report any other problem on a public right of way, please use our online form.
Contact us by telephone
Contact us via our contact centre.
Contact us by post
Surrey County Council, Countryside Access Team, Whitebeam Lodge, Merrow Depot, Merrow Lane, Guildford, Surrey GU4 7BQ.
Files available to download
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Public Rights of Way Maintenance and Enforcement Priority Statement November 2023 (PDF)
Priority Statement for the Maintenance and Enforcement on Public Rights of Way to ensure public safety and to manage our workload effectively.
