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Digital Buddy

Coronavirus: due to the coronavirus outbreak, all Surrey Libraries are closed

Please read this urgent statement about Surrey's library service including information about loans and renewals.

You can access our online library services: Free eBooks, eAudio, eMagazines, eComic and newspapers as well as other resources that can be accessed at home

Shut but still open

We have published a list of online services, activities and fun things for both children and adults to do whilst at home.

Libraries from home for children and young people

Libraries from home for adults

How to get help from a Digital Buddy

Do you want help using the internet or your iPad, tablet or iPhone? Ask at your nearest library or contact the library service where you can make an appointment with our volunteer Digital Buddy who can offer one to one support.

An initial session lasts half an hour and further appointments can be made as needed.

Could you become a volunteer Digital Buddy?

If you have some spare time and are good with computers and digital devices, you could help other people use them too.

Our Digital Buddies can:

  • Support learners to use computers/laptops independently in the library for the first time – this will cover logging on to the library wifi, booking a library computer, logging on/off.
  • Promote the use of library virtual services, including the library Solus app and membership.
  • Introduce our online reference pages including daily newspapers, family history websites and Which? Magazine.
  • Download ebooks and audiobooks.
  • Support learners to practice IT skills by introducing them to suitable learning websites.
  • Support learners to undertake basic computing tasks including:
    • File management – opening, closing, editing, saving and printing files
    • Navigating and searching the internet
    • Using email and attachments
    • Basic use of MS Word
    • Storing and organising photographs
    • Using Skype and social media
    • Online shopping
  • Assist with iPads, smart phones and tablets

Libraries who offer a Digital Buddy service

Name of libraryDays availableTime available
Addlestone Library

Tuesday
Thursday

10am–12 noon
10am–12 noon
Ashford Library Wednesday

10am–12 noon

Ashtead Library Thursday 2pm–4pm
Banstead Library Tuesday
Friday
First and fourth Saturday

10am–11am, 11am–12 noon appointment only
10am–11am, 11am–12 noon appointment only

10am–11am, 11.15am–12.15pm appointment only

Please note: the number of sessions we can offer is likely to be reduced between 11 February and 15 March as two of our buddies are on holiday. We apologise for any inconvenience caused.

Bookham Library Monday
Tuesday
2pm–4pm
10am–12 noon
Camberley Library Tuesday 2pm–4pm
Caterham Hill Tuesday 3pm–4pm
Caterham Valley Library Alternate Tuesdays
Thursday
10am–12 noon
10am–12 noon
Chertsey Library Monday 2.30pm–4pm
Cobham Library Thursday 10am–12 noon
Cranleigh Library Tuesday

2pm–4pm

Dittons Library Thursdays
Saturday
10am–12 noon
2pm–4pm
Dorking LibraryThursdays 2pm–4pm
Egham Library Tuesday
Thursday
2pm–4pm
10am–12 noon
Epsom Library

Monday
Wednesday

12.30pm–2.30pm (term time only)
12 noon–2pm
Esher LibraryTuesday11am–1pm (term times only, appointment is advisable)
Ewell Library Friday 10am–1pm
Farnham Library Thursday
Friday
10am–12 noon
10am–12 noon
Frimley Green Library Friday 10am–12 noon
Godalming LibraryMonday
Friday
10am–12 noon
2pm–4pm
Guildford Library Monday
Tuesday
Wednesday
Saturday
3pm–5pm
2pm–4pm
2pm–4pm
10am–12 noon
Haslemere Library Wednesday 10am–12 noon
Hersham Library Monday 2pm–4pm
Knaphill LibraryAlternate Thursdays (starting 3 October)2pm–4pm
Leatherhead Library Tuesday
Wednesday
10am–12 noon
10am–12 noon
Lingfield Library By appointment with library staff  
Molesey Library By appointment with library staff  
Oxted Library Alternate Thursdays 9.45am–12.45pm
Redhill Library Monday
Monday
11am–1pm appointment only
2pm–4pm drop in session
Reigate Library

Tuesday

10.30am–12.30pm
Shepperton Library Tuesday
Saturday

10am–12 noon
10am–12 noon

Staines Library Monday 2pm–4pm
Warlingham Library Alternate Thursdays 2.15pm–4.45pm
West Byfleet Library Friday 2pm–4pm
Weybridge Library Tuesday
Thursday

10am–12 noon
10am–12 noon

Woking Library

Tuesday
Thursday

2pm–4pm
2pm–4pm

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