Help to reduce your energy bills

Following the energy price cap announced by Ofgem, energy bills are set to increase significantly from October, and again in January 2023. Every household will be offered a £400 energy grant by the Government to help this winter, but this won't cover the extra cost. However, there are some ways you can reduce your energy usage:

  • Save £125 a year - draught-proof windows and doors
  • Save £95 a year - keep your shower time to just 4 minutes
  • Save £70 a year - set your boiler's flow temperature between 55 - 60 degrees *
  • Save £70 a year - avoid using the tumble dryer
  • Save £70 a year - insulate your hot water cylinder
  • Save £65 a year - switch appliances off standby mode
  • Save £43 a year - don't overfill the kettle and fit an aerator onto your tap
  • Save £34 a year - wash at 30ºC and do one less wash a week
  • Save £25 a year - turn off lights when not needed.
  • Save £20 a year - swap one bath a week for a shower
  • Save £17 a year - reduce your dishwasher use by one run per week.

Source: The Energy Saving Trust. Visit their website for further help and advice for heating your home.

*Source: The Heating Hub

How we can support you

£25,000 to help reduce energy bills this Winter

Grants of up to £25,000 are now available for eligible Surrey residents to help make their homes warmer and more energy efficient. People living in hard to heat homes and on lower incomes could receive grants between £10,000 and £25,000 to improve insulation and install renewable technology such as solar electricity panels, which help reduce energy costs. Check if you are eligible by visiting the Action Surrey website or by calling an advisor on 0800 783 2503.

Energy Advice Tool coming soon

The Energy Advice Tool is currently under development and is expected to launch in November 2022. Please check back in the future for updates.

Our Energy Advice Tool will be designed to help any Surrey resident with their energy use. Answer a short series of questions and we'll provide you with information tailored to your personal circumstances. Based on the answers you give, you will receive a list of options available to you, which can help:

  • Reduce energy use
  • Find free or part funded schemes to make your home more energy efficient
  • Signpost you to debt relief grants

The tool will be updated regularly with new schemes and offerings, so check back regularly for updates.

We will also run in-person sessions which can help with this tool throughout our "Warm Hub" network. For more information about "Warm Hubs" visit the our welfare support web pages under the "Local Support to Stay Warm" section.

Support from others

  • Contact your electricity and gas suppliers for advice, payment breaks, grants and free equipment such as eco shower heads
  • Water Companies offering discounts to eligible residents details can be found here:

South East Water: Help paying your bill | South East Water

SES Water: Help paying your bill | SES Water

Thames Water: Financial support | Account and billing | Help | Thames Water

Affinity Water: Struggling to pay your bill? - Affinity Water

  • For advice on how to reduce your energy use and carbon footprint, call Action Surrey on 0800 783 2503 to speak with an energy advisor or email them at
  • Go to a Warmth Matters Energy Club for free advice on saving energy and reducing energy bills or call them on 07521 503 696
  • Citizens Advice Bureau can offer help to complete forms to access grants.