Description

This role has a starting salary of £43,923 per annum, based on working 36-hours per week. This is a 24-month fixed term/secondment opportunity. 

We are excited to be hiring a new Senior Transport Officer to join our fantastic Passenger Transport Projects Team to be part of this journey to deliver a range of projects to improve accessibility to the local bus network and improve bus journey time reliability. 

The team is based in Woking and hybrid working is supported. Our time is split between working at home and collaborating in the office. We also work at other offices around Surrey and the successful candidate will be expected to attend all other offices as appropriate, as well as undertake site visits and visits to stakeholders around the county.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

We are a dynamic and passionate team, filled with committed colleagues who are dedicated to delivering positive change. 

The Passenger Transport Projects Team, in our Strategic Transport Group, is responsible for initiatives that make travel by public transport easier, more accessible, inclusive, and attractive for all our residents, visitors and businesses. This supports our County Council ambition that "No one is left behind" and aligns with our corporate priorities; Growing a sustainable economy, Enabling a greener future, and Empowered and thriving communities

Our Team Vision is to enhance the customer transport experience to provide safe, secure, accessible, and sustainable public transport alternatives to the private car. Ensuring our residents can access key services to maintain healthy independent lives.

About the Role

We are improving our bus network in Surrey, with an ambitious and exciting programme, supported by £50million of capital funding to decarbonise the bus network and to improve the passenger experience. 

This role will support the development of the council's approach to minimise emissions and ensure resilience to future climate impacts. You will be responsible for identifying, developing, and implementing a range of passenger transport projects including bus priority measures, infrastructure improvements, bus stop accessibility improvements, new bus shelters, and measurements to allow buses to operate reliably and efficiently.

There are significant housing developments being planned and delivered across Surrey and it is important that sustainable transport provision is secured as part of the planning process. You will work closely with our colleagues in Transport Development Planning to identify and ensure that appropriate measures to ensure high quality passenger transport is delivered as part of these schemes. This can include new bus services and bus priority infrastructure.

We are looking for an enthusiastic candidate, with passion and interest and who can make a difference to help all our bus users. 

About You

To be a successful candidate you will:

• Have a proven record in developing, leading, and delivering a range of projects, with experience of implementing ambitious projects on the highway, and participation in passenger transport schemes. 
• Understand the problems that lead to poor passenger transport accessibility, delays to bus services, service unreliability and low patronage in order to identify solutions and develop effective passenger transport improvements.
• Have excellent IT capability and proven communication and organisation skills, with the willingness to work within a small but busy team, and the ability to build relationships with a wide range of people and a variety of stakeholders within Surrey County Council, contractors, and other organisations
• Be skilled in being able to prioritise and plan your workload, particularly in a busy team, undertaking many projects of varying complexities
• Be expected to be organized, methodical and resilient, always taking pride and care in your work and have an organised, disciplined approach to work, with excellent time management skills and the ability to deal with multiple activities.
• Be self-motivated and able to prioritise activities without continuous oversight or supervision, able and willing to take ownership, responsibility, and accountability for work, and to raise any issues in a timely manner.
• Be proactive in seeking solutions and be customer-focussed with excellent organisational, interpersonal, communication and negotiation skills with the ability to work to deadlines and secure positive outcomes from challenges. 
• Have a genuine interest in driving change, improving provision for bus passengers, coordinating projects in a complex environment.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly answer the following:

• What are your motivations for applying for this role?
• Describe the qualities you possess that makes your application for this role stand out above other applications.
• Tell us about a project or programme you have delivered which you are most proud of.
• Describe a project that you have recently been managing, what issues you overcame, and where you were successful.
• Provide an example of when you have had to successfully solve a complex problem, managing changing timelines, scope, priorities, and adjusting plans as necessary.

Answers to these questions will be scored and used for shortlisting purposes.

Contact us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills, or any barriers to employment. 

For an informal discussion please contact David Ligertwood by email at David.Ligertwood@surreycc.gov.uk. 

The job advert closes at 23:59 on 28/03/2024 with interviews being held shortly afterwards in person at Quadrant Court, GU22 7QQ. Interviews may include an assessment test.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. 

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. 

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: 

• The candidate has evidenced the minimum criteria for the role through their application 
• The candidate has chosen to share that they have a disability on the application form 

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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