Job details

Description

This role has a starting salary of £23,322 per annum based on an 36 hour working week.

This is a permanent position and working hours can be discussed at your interview.

We are excited to be hiring a new Residential Housekeeper to join our fantastic children's home team located in Knaphill, Woking.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Team

Surrey Residential Homes look after children up to 18 years of age. All our homes are inspected regularly by OFSTED and have been judged as either 'Good' or 'Outstanding'. We are very proud of the quality of our residential services for some of Surrey's most vulnerable children. As a result, we have invested in our homes and staff and plan to continue this to achieve a service that is ambitious, innovative and responsive to the needs of young people in our care. As a Housekeeper you will be an essential member of the team.

About the Role 

We are looking for a Housekeeper who shares our dedication and who will take pride in our home; helping to create a clean and homely environment for our children. The homes look after up to 4 young people aged between 11-18 years old.

This is a very rewarding role where your work will make a real difference to the lives of the children we support. 

As a Housekeeper you'll be at the heart of ensuring the home is clean and safe by:

• Maintaining a high standard of cleanliness and hygiene (where necessary using powered equipment e.g., vacuum cleaners, carpet shampoo machines etc)
• Ensuring all necessary repairs are reported and that health and safety guidelines are always followed
• Quality checking any groceries or cleaning products delivered to the home and making sure these are stored and rotated appropriately

Shortlisting Criteria

As a team, we work closely together to ensure we are providing the best possible care for some of Surrey's most vulnerable young people; and at times this can be challenging - so you'll need to be adaptable and resilient working in this environment.

If this sounds like you, we look forward to receiving your application!

To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:

• You are flexible, organised and able to work methodically
• You have an awareness of Health and Safety issues and COSHH
• You have great interpersonal skills and can develop appropriate relationships with young people
• You can work well as part of a team but also confident working individually
• You are committed to undertaking relevant training and development

Application Questions:

1. Please can you tell us about what has motivated you to apply for this position?
2. Please can you tell us about any skills and experience you have that would be relevant for this position

Contact Us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Sarah Muzzall by e-mail at residentialrecruitment@surreycc.gov.uk

This advert closes at 23:59 on Sunday 24th August 2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Behaviours

The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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