Support available and safety measures in place
Update 2 May
Most residents impacted by the collapse in Godstone High Street on 17 February 2025, have now returned to their homes.
Highways Officers are continuing to carry out investigations into the cause of the collapse and planning how to fix the area.
Detailed investigations continue at the road collapse in Godstone High Street, Surrey, which occurred on 17 February 2025. This remains a complex recovery process, but Highways Officers are working hard to do all they can to return the area to normal as soon as possible.
Continued investigations
Detailed, ongoing investigations are focusing on various areas of the highway. This includes reviewing testing results and conducting geological surveys and interpretations.
Reconnecting utilities
Efforts are underway to reconnect essential utilities such as gas, water, electricity, and telecoms. Temporary connections were established to ensure residents and businesses could continue to receive essential services. However, the main pipes and other infrastructure within the affected area need to be rebuilt or reconnected. This process is complex and would usually take several months for a single utility company to plan, schedule, and complete. In the case of Godstone, multiple programmes of works are required to restore utilities before the road can be fully repaired. The activities of different companies need to be carefully scheduled, and individual utility companies will also need to source the required equipment and machinery to carry out their works.
Designing the repair plan
Once investigations and surveys are completed, a clear plan for repair works, including the sequencing for utility reconnections, will be designed. The site will need to be cleared in preparation for this. Highways Officers will work with utility companies to temporarily disconnect services and carry out additional excavations to allow for the repair works.
Repairing the area
The area affected by the road collapse, including the structure of the road, will be fully reconstructed. Pavements will also be repaired, and the road will be completely rebuilt. The team will continue to work with utility companies to ensure permanent reconnections of services. Once all repairs are completed, the site will be cleared to return the area to normal.
Roads and travel
Road closures and diversions are in place. We encourage residents to avoid the area if possible.
The A25 in Godstone is closed in both directions. Drivers should follow the diversion route via A25 Oxted Road, A22 Godstone Bypass, and Eastbourne Road. To reduce confusion for motorists, this diversion route has been clearly marked. For more details on the diversion, please visit our roadworks map.
- The latest roadworks updates for the area can be found on our utilities roadworks webpage.
- Parking restrictions are in place on Eastbourne Road to reduce impact with school congestion. These restrictions are in place from Monday 24 February until further notice.
- Due to road closures, some bus stops are not being used. For the latest information and updates, visit our temporary changes to bus services webpage.
- For information on affected public transport in the area please visit our traffic and travel webpage. We advise you check before you travel.
Support for affected residents
Tandridge District Council is providing advice and support about emergency accommodation directly to local residents who have been asked to leave their homes. If you have been asked to evacuate your home, you can call Tandridge District Council on 01883 722000 for advice about emergency accommodation.
For local information including bin collections please refer to the Tandridge District Council website.
Royal Mail are currently holding all mail for the affected residents at the Customer Service Point (CSP) in the local Redhill Delivery Office. None of the mail will be returned to sender. The residents can collect the mail from the CSP with identification until they are able to return to their properties.
Stay up to date
We will be updating this webpage as and when more information becomes available.
Follow Tandridge District Council and our social media accounts for updates.
- Tandridge District Council Facebook
- Tandridge District Council X
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You can also view the latest statements in our press release.
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