CYP Haven

Welcome to CYP Haven

The CYP Haven is a safe space for children and young people aged 10 to 18 where you can talk about worries and mental health in a confidential, friendly and supportive environment. The CYP Haven have locations in Epsom, Redhill , Shepperton and Ash. We have a team who can help you talk through what the issue is, and find ways to ensure you get the right information. The team may be able to help you access the right service. Maybe you need a space to relieve some of your anxieties and get advice on coping mechanisms. Staff are there to listen and to try to find ways to make your situation better.


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CYP Haven support line

We run a support line, Monday to Friday, 3.30pm to 7.30pm, and Sunday 1pm to 4pm (excluding bank holidays).

For support and someone to talk to during these hours you can call us on 01483 519436.

The CYP Haven phone will only be answered during these session times.

Please note: we do not offer a crisis service. If you are physically harmed or unsafe in your current surroundings, please call 999. You can also call the Crisis line on 0800 915 4644 (24 Hours). You can also access the Hope Service using this number until 11pm.


CYP Haven in Epsom

Address: The Focus Youth Centre, 9 Depot Road, Epsom, KT17 4RJ. Google map for CYP Haven Epsom.

We are located in Epsom town centre near local car parks, bus and train services.

Opening times: Tuesdays and Thursdays 3.30pm to 7.00pm.

CYP Haven in Redhill

Address: The Annex, The Redhill Centre, 132-138 Station Road, Redhill, Surrey, RH1 1ET. Google map for CYP Haven Redhill

Access is through the back gate on Fairfax Avenue. Use postcode RH1 1HX.

Opening times: Wednesdays 4pm to 6pm.

CYP Haven in Shepperton

Address: Shepperton Youth Centre, Shepperton Court Drive, Shepperton, TW17 8EJ. Google map for CYP Haven Shepperton.

We are located a short walk from the Train Station and there is a car park.

Opening times: Mondays 4.30pm to 6.30pm.

CYP Haven in Ash

Address: Ash Youth And Community Centre, Ash Hill Road, Ash, GU12 5DN. Google map for CYP Haven Ash.

We are located a short walk from Ash train station and there is a large car park at the centre.

Opening times: Tuesdays 4pm to 6pm.


CYP Haven workshops

Workshops run from 4pm to 5pm. Please contact the support line on the day to be sent the link to join or ask at one of the centres:

  • Sunday 1st December – Anxiety
  • Sunday 8th December – Self Harm and Distraction Techniques
  • Sunday 15th December – Low mood
  • Sunday 22nd December – Anxiety at Christmas
  • Sunday 29th December – No Workshop
  • Sunday 5th January – Managing Transition and Change.

Frequently asked questions

No. It is up to you if you tell your parents/carers that you visited. However, if we are concerned that you may be at risk of harm to yourself or others, we may need to inform your parents/carers.

Yes, if you feel more comfortable being a friend or family with you, then please do!

If you are already under services then your care team will be updated. However, your visits are kept confidential unless we think that you or someone else are at risk of harm. But don't worry, we will let you know about this first and we will always be open and honest with you!

You do not need a referral, you can come when you need to!

No. We are a drop in service so no need to call in advance, just pop in!


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