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Business Support Officer

  • Reference:orbis/TP/11133/5406
  • Positions:1
  • Salary:£23,951 per annum
  • Category:Fire & Rescue
  • Contract type:Fixed term
  • Working hours:36
  • Posted on:8 January 2020
  • Closing date:26 January 2020
  • Directorate:Community Protection, Transport & Environment
  • Location:Surrey Fire and Rescue Service Headquaters


This is a fixed term contract ending on 31st March 2020. From which time a new organisation structure will be implemented and posts offered for applications from April 2020.

About the role

Surrey Fire and Rescue Service has the responsibility of protecting over one million people who live in the 650 square miles of Surrey. The Service employs just under 700 people across the County in a variety of roles. Comprising both uniformed personnel and support staff, they all share one vision: With you, making Surrey safer.

The Community Intelligence Team is a small team who process and manage electronic information to safeguard Firefighers responding to operational incidents.

This role deals with a variety of electronic media, including graphical, mapping (GIS) and CAD data. The Service has a Customer Records Management (CRM) system for data management and it is expected that the post will become familiar and experienced with the management of this system You will be expected to play an active role in promoting firefighter and community safety (through provision of risk and resource information).

To be shortlisted to interview for this position your application will clearly evidence:

  • Competent in a range of IT tools including: MS Office, especially MS Excel
  • Ability to work as part of a team.
  • Organisation and ability to meet tight deadlines calmly and efficiently.

For more information please find attached to the bottom of this advert a full job profile.

Additional information

Contact details

For an informal discussion contact the team by e-mail:

Paul Ginty

Matt Hesketh

Additional information

The job advert closes at 23:59 on 26th January 2020.

We look forward to receiving your application.

The role is flexible and we are committed to providing a healthy work life balance. A laptop installed with the software required for your role will be provided. You will benefit from 24 days annual leave (pro rata), a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Additional information

The job advert closes at 23:59 on 26/01/2020.


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  • Updated: 28 Feb 2020