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Watch Commander Mobilising Control - Surrey Fire and Rescue

  • Reference:orbis/TP/771/1083
  • Positions:2
  • Salary:£34,181 to £35,094 inclusive of Surrey Allowance
  • Category:Fire & Rescue
  • Contract type:Fixed term
  • Working hours:42
  • Posted on:12 April 2019
  • Closing date:24 April 2019
  • Directorate:Community Protection, Transport & Environment
  • Location:Salbrook Road Industrial Estate, Salbrook Road, Salfords, Redhill


The Service has 2 vacancies for the post of Watch Commander Control A (WCC A), on a fixed term contract, working a rotating shift pattern of 42 hours a week including days, nights, weekends and public holidays, within Mobilising Control (MC). We would welcome applications from competent Watch Commanders, developing Watch Commanders who have passed an assessment process within their own service and competent Crew Commanders who have passed an internal development process and are interested in transferring to Surrey.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. Shifts are currently 0730-1800 hrs days and 1800-0730 hrs nights. Annual leave is 23 days (including long service) plus 8 Public Holiday leave days and is incorporated into the current watch pattern

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

About the role

MC operates 24 hours a day, 365 days of the year. They provide call receipt, call handling and mobilisation for Surrey Fire and Rescue Service. The primary control centre is located at Salfords, Surrey and the employer for MC staff is Surrey County Council (SCC). A secondary control centre is located at the Headquarters in Reigate, Surrey.

The successful applicant will be expected to work a shift system covering, day and night duties, including weekends and bank holidays. They will form an integral part of a management team whose priority is to lead their watch to receive emergency calls from members of the public, mobilise fire engines and Firefighters who respond to a wide range of incidents throughout the County, including assisting other emergency services and partner agencies. The successful applicant would need to be motivated to lead through change, professional and confident in their role and have a good understanding of the mobilising control environment and the challenges facing fire and rescue services.

Additional information

The selection process will be as follows:

  • Application form
  • Successful applicants will be invited for interview including a presentation to explore your knowledge and experience

Successful candidates at shortlist will be asked for permission to contact their current employer to confirm current promotional status.

Interested? To find out more please contact Assistant Group Commander Paula Coppinger 07968 834582 or email or Assistant Group Commander Michelle Milton 07970 312856 or email


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About the organisation

Values and behaviours

Our values are what support our vision, shape the culture. They are also aligned to Surrey County Councils values and are crucial in delivering the corporate strategy.

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  • Updated: 23 Feb 2020