Family Centres in Reigate and Banstead

Coronavirus and family centres

Family support workers, sometimes called outreach workers, continue to offer support to those who need it either face to face, by phone, email and video calling. Some of our buildings are closed but those that remain open have COVID-safe measures in place.

About the centres

There are four family centres in Reigate and Banstead. They are in Redhill, Merstham, Epsom Downs and Horley.

The family centres provide one-to-one family support where family circumstances are having a significant impact on the health, development or wellbeing of the child/ children. Families and practitioners working with families, for example, GPs, health visitors, schools, early years settings can requests family support for families who need targeted help. Requests for support can be made through Surrey Children's Single Point of Access (CSPA). The family will be contacted by the family centre when parents have agreed that they would welcome the extra help.

The family centre team will support families where it best suits the needs of the family. This could be in families' homes, at local community venues or in the centre itself. The team will visit families most in need who live anywhere in the Elmbridge borough.

The centre offers parenting programmes and group activities about common issues, for example, strategies to help with family routines or keeping your children safe.

Contact the family centre to find out what services they offer and how to access them. Contact details for family centres in Elmbridge are listed below. For centres in other areas of Surrey, visit our main Family Centres page.

Family Centres

The Red Oak Family Centre - Merstham

The family centre for Merstham and Salfords is run by Furzefield Primary and Nursery School on behalf of Surrey County Council.


Welcare in East Surrey Family Centre - Redhill

The family centre for Redhill, Earlswood and Reigate is run by Welcare in East Surrey on behalf of Surrey County Council. Welcare is a regional charity working with children and families across South London and East Surrey.


Epsom Downs Family Centre

The family centre for Epsom Downs, Tadworth, Banstead and Hooley is run by Epsom Downs Primary School on behalf of Surrey County Council.

  • Address: Epsom Downs Primary School, St Leonard's Road, Epsom Downs KT18 5RJ
  • Tel: 01737 851079 or 01737 851085
  • Email: family.centre@epsomdowns.surrey.sch.uk
  • Epsom Downs Family Centre website

Horley Family Centre

The family centre for Horley is operated by YMCA East Surrey on behalf of Surrey County Council. YMCA East Surrey is a local charity with experience of providing targeted services for the most vulnerable children and young people.

In September we relocated our Horley Family Centre to the Young People's Centre.

  • Address: Horley Young People and Family Centre, The Old Fire Station, Albert Road, Horley RH6 7JA
  • Tel: 01293 775777
  • Email: horley@ymcaeastsurrey.org.uk
  • Horley Family Centre website