Complaints, comments and compliments

Information and services

Adult social care

    How to make a complaint about adult social care.

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    Children's social care, education and SEND

      How to make a complaint about children's social care and education, including SEND, early years, youth support and youth justice.

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      Schools and admissions

        How to make a complaint about one of our schools or the admissions process.

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        Waste and recycling

          How to make a complaint or report issues about waste and recycling.

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          Highways

            How to make a complaint or report highways issues.

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            Bus services and bus pass

              How to make a complaint or report issues about free bus pass for older people and the disabled, Student Fare Cards, school transport and bus services.

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              All other council services

                How to make a complaint, how we deal with feedback and how we're performing.

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                County councillor complaints

                  If you wish to make a complaint because you believe a County Councillor has breached the Member Code of Conduct.

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                  Making a comment or compliment

                    How to make a comment or leave a compliment about one of our services.

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                    Highways insurance claims

                      How to make a highways related insurance claim for personal injury or property damage.

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                      Your information and privacy

                        We are committed to protecting your privacy when you use our services.

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