Complaints, comments and compliments

Information and services

Adult social care complaints

How to make a complaint about adult social care.

Children's social care, education and SEND complaints

How to make a complaint about children's social care and education, including SEND, early years, youth support and youth justice.

Schools and admissions complaints

How to make a complaint about one of our schools or the admissions process.

Waste and recycling complaints

How to make a complaint or report issues about waste and recycling.

Highways complaints

How to make a complaint or report highways issues.

Bus services and bus pass complaints

How to make a complaint or report issues about free bus pass for older people and the disabled, Student Fare Cards, school transport and bus services.

All other council services complaints

How to make a complaint, how we deal with feedback and how we're performing.

County councillor complaints

If you wish to make a complaint because you believe a County Councillor has breached the Member Code of Conduct.

Making a comment or compliment

How to make a comment or leave a compliment about one of our services.

Highways insurance claims

How to make a highways related insurance claim for personal injury or property damage.

Your information and privacy

We are committed to protecting your privacy when you use our services.