Complaints, comments and compliments
Information and services
Adult social care complaints
How to make a complaint about adult social care.
Children's social care, education and SEND complaints
How to make a complaint about children's social care and education, including SEND, early years, youth support and youth justice.
School, academy and admissions comments, compliments and complaints
How to make a comment, compliment or complaint about one of our schools, academies or the admissions process.
Waste and recycling complaints
How to make a complaint or report issues about waste and recycling.
Highways complaints
How to make a complaint or report highways issues.
Bus services and bus pass complaints
How to make a complaint or report issues about free bus pass for older people and the disabled, Student Fare Cards, school transport and bus services.
All other council services complaints
How to make a complaint, how we deal with feedback and how we're performing.
County councillor complaints
If you wish to make a complaint because you believe a County Councillor has breached the Member Code of Conduct.
Making a comment or compliment
How to make a comment or leave a compliment about one of our services.
Highways insurance claims
How to make a highways related insurance claim for personal injury or property damage.
Your information and privacy
We are committed to protecting your privacy when you use our services.
- Reviewed: 13 Sep 2016
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