You can contact an Education Health Care Needs Assessment (EHCNA) Officer, Education Health Care Plan Coordination Officer (ECO), SEND Officer or manager using the relevant shared email address.
The shared inboxes are monitored by the SEND service, including ECOs and their managers. Emails are forwarded to the most appropriate person, ensuring families receive a response as quickly as possible.
We aim to respond to emails within five working days, at times, and where a query is more complex it may take longer to provide a full response, and we will keep you informed of any delays.
Contact details
If your child or young person is undergoing an EHC needs assessment, queries should be sent to: EHCNAteam@surreycc.gov.uk
Requests for an Education, Health and Care needs assessment should be submitted to: EHCNArequests@surreycc.gov.uk
Which email address to use
Which email address to use, usually depends on where the child attends school or educational setting in Surrey. If you are unsure which borough or district you fall in to, you can search for this by using: Find your local council tool.
Children looked after by the local authority with an EHC plan will have an ECO based in the same quadrant as their social worker, even if their school or setting is in a different quadrant.
For parents, carers and young people
- North West Surrey (Surrey Heath, Spelthorne, Woking, and Runnymede): NWsend@surreycc.gov.uk
- South West Surrey (Guildford and Waverley): SWsend@surreycc.gov.uk
- South East Surrey (Mole Valley, Reigate and Banstead, and Tandridge): SEsend@surreycc.gov.uk
- North East Surrey (Elmbridge, and Epsom and Ewell): NEsend@surreycc.gov.uk
For schools and professionals
Schools, settings, and professionals working with a child or young person should use the dedicated email addresses below:
Find your SEND team area
Which email address to use, usually depends on where the child attends school or educational setting in Surrey. If you are unsure which borough or district you fall in to, you can search for this by using: Find your local council tool.
Children looked after by the local authority with an EHC plan will have an ECO based in the same area as their social worker, even if their school or setting is in a different area.