The Local Offer team can help you:
- find services and events
- answer questions specifically about the Local Offer website.
You can contact the team by:
- Email: localoffer@surreycc.gov.uk
- online enquiry form
- phone: 0300 200 1015 (ask for the Local Offer team and we'll call you back).
If you don't use the internet, we can send you the information by post or text.
You can give feedback about the Local Offer by telling us if the information was helpful at the bottom of each page or by telling us what you think.
We respect your privacy and won't share your details. View our privacy policy.
Contacting a Education Health Care Needs Assessment or Coordination officer
If you already know your officer, you can contact them directly by email or through their team.
Learners Single Point of Access (L-SPA) Contact Centre
You can also call the Learners Single Point of Access (L-SPA) Contact Centre on: 0300 200 1015. We're open Monday to Friday, 9am - 5pm, all year round (excluding bank holidays).
They can help you with:
- questions about the development or learning needs, including additional needs and disabilities, of a child or young person in Surrey
- finding or speaking to your Education Health Care Needs Assessment (EHCNA) officer or Education Health and Care plan Coordination Officer, formerly known as Special Education Needs and Disabilities (SEND) officers.
Complaints and concerns
If you're unhappy with your child or young person's school, read Disagreeing with your child's school.
If you want to make a complaint:
- speak to your EHCNA Officer or EHC plan Coordination Officer first
- if you're not happy with the response, speak to their manager or the Special Education Needs (SEN) Area Manager
- if you still have concerns, contact Surrey's social care, education and SEND complaints team.
Neighbouring Local Offers
Surrey borders other local authorities. You can check their Local Offer websites to find services and support in their areas.