Looking after someone

Carers look after family, partners or friends in need of help because they are ill, frail or have a disability.

Carers include adults, parents or children and young people. They might be adults looking after other adults, parent carers looking after children with a disability, young carers under 18 years of age looking after someone who has a long-term health condition or an armed forces carer. Carers may provide emotional as well as physical support, including care for those with mental health concerns and addictions.

When you look after someone who needs a lot of support, there may be times when you need help too.

Tell your GP you are a carer

It is important that your GP knows you are a carer so they can provide you with the support and help you need. They may also be able to tell you about services that could improve your life as a carer. To register as a carer with your GP ask for their Carer Registration Form, complete that and give to the practice staff.

First step to accessing support

Whether you're new to caring, or if you've been a carer for some time, Action for Carers Surrey should be your first stop for free independent information, advice or support.

They can help provide:

  • access to a variety of support groups
  • confidential telephone support
  • information on services, including benefits
  • practical help on moving and handling
  • advocacy and information on your rights
  • wellbeing events
  • free resources and
  • opportunities to influence change for carers locally and nationally.

They have specialist support for young carers (under 18, as well as young people aged 18-24); and carer advisors in Surrey's five main hospitals. There's also tailored support for armed forces carers.

If you'd like to find out more, please call Action for Carers on the number below, or complete the carers registration form.

There is also information and practical support for parents of children with disabilities and siblings on Surrey Local Offer.


Carers emergency card

In the event of an accident or other emergency, a carers emergency card lets people know about your caring responsibilities so that the person you look after will be taken care of.

The card is provided free of charge. It includes emergency contact numbers for two friends or neighbours, who may be contacted to step in to help and should be carried in your bag or wallet at all times.

You can ask for a card even of you:

  • don't live with the person you care for
  • are not the only person providing care to someone
  • are caring for more than one person
  • are not related to the person you care for.

To request a carers emergency card contact our information and advice helpline


Dementia carers support

SABP has a useful carers handbook for anyone looking after someone who is receiving support or treatment from the trust.

Dementia Connect, Alzheimer's Society's dementia support service also offers information and practical guidance to help you understand the condition, cope with day-to-day challenges and support you in your caring role.

Our new joint dementia strategy introduces our new vision for the Dementia Care pathway, which seeks to improve outcomes for people with dementia and their unpaid carers and families.


Digital tools

Carers UK also provides carers in Surrey access to a wide range of digital tools and essential resources that may help make your caring situation easier.

You can access the digital tools, listed below, for free via the Carers UK Digital Resources website (Your Free Access Code is: DGTL3562) or use the links below to get more information on each of the tools:

  • Upfront a simple tool to support you to navigate the benefits and entitlements system. Fill in your details, spend a couple of minutes answering questions and you'll be guided to the information you need.
  • Jointly - an app which helps you manage and coordinate activities and share information between those who you share the care with.
  • E-learning - a variety of courses which aims to help you identify and find resources, technology and sources of support to help you in your caring responsibilities