Skip to main content

Complaints, comments and compliments

Adult social care

We want to know whether our services are meeting your needs and being delivered effectively.

More about Adult social care

Children's social care

How to leave comments, compliments or to complain about our children's services

More about Children's social care

Schools and admissions

How to leave a comment, compliment or complaint about one of our schools or the admissions process

More about Schools and admissions

All other council services

How to leave comments, compliments or complaints; how we deal with feedback and how we're performing

More about All other council services

County councillor complaints

If you wish to make a complaint because you believe a County Councillor has breached the Member Code of Conduct.

More about County councillor complaints

Complaints relating to the fluency duty (Part 7 of the Immigration Act 2016)

Public authorities are subject to the fluency duty in relation to all of their staff who work in customer-facing roles.

More about Complaints relating to the fluency duty (Part 7 of the Immigration Act 2016)

Customer Promise

We are committed to delivering excellent service.

More about Our customer promise

Contact Centre satisfaction survey

After a call to our contact centre, please take a moment to let us know what you thought of the service provided

More about Contact Centre satisfaction survey

Top