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Complaints, comments and compliments

Adult social care

We want to know whether our services are meeting your needs and being delivered effectively.

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Children's social care

How to leave comments, compliments or to complain about our children's services

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Schools and admissions

How to leave a comment, compliment or complaint about one of our schools or the admissions process

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All other council services

How to leave comments, compliments or complaints; how we deal with feedback and how we're performing

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County councillor complaints

If you wish to make a complaint because you believe a County Councillor has breached the Member Code of Conduct.

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Complaints relating to the fluency duty (Part 7 of the Immigration Act 2016)

Public authorities are subject to the fluency duty in relation to all of their staff who work in customer-facing roles.

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Customer Promise

We are committed to delivering excellent service.

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