Visiting Surrey History Centre

We are continuing to take precautions to protect you, other visitors, and our staff, and ask for your support in this. From 19 July, we recommend that you wear a face covering when you visit Surrey History Centre.

We will progressively increase our public services and opening hours in line with government advice. Please keep an eye on our website or follow our social media channels for the latest updates and news.

Book your session

Booking is now open to use our Heather D Hawker searchroom. Please book your session(s) by emailing shs@surreycc.gov.uk or telephoning 01483 518737 at least two working days before you plan to visit.

There are two sessions per day, Tuesday, Wednesday, Thursday and Friday.

The session times are:

  • Morning session: 9.45am to 12.45pm
  • Afternoon session: 1.45pm to 4.45pm

Visitors can book one or both sessions per day.

Bookings are not transferable. Visitors who cannot attend a booking will need to contact us by email or telephone as soon as possible and re-book a subsequent session.

We will keep a secure record of your visit which may be shared with the NHS test and trace service if necessary, for example if a visitor on the same day as you tests positive. We are doing this to help reduce the risk of a local outbreak of coronavirus and in line with government guidance, as we want to do everything we can to protect our staff, visitors and the wider community.

Order collection items before your visit

We strongly advise you to order any original documents at least 24 hours in advance of your visit. You can pre-order up to 10 documents per session. Although there will be limited production and copying services on the day, processing of requests may take longer.

Please use our online catalogue to identify what you need to see or contact us if you need any help.

Pre-booked access to microfilm and fiche readers and public library computers in the searchroom is now available.

Your visit

  • Please bring your Surrey Libraries Card, CARN ticket or Archives Card with you. If this is your first visit we can issue you a day pass on production of proof of ID and place of residence.
  • Please bring your own pencil, notepaper or laptop with you.
  • Staff will be on hand as usual in our foyer and searchroom to provide help and advice.
  • You will be given an allocated desk.
  • Free Wi-Fi is available.
  • Photo permits will be available for purchase as usual if you wish to take your own photographs.

When visiting for your booked session

  • We request that face coverings are worn by all visitors to Surrey History Centre unless you are exempt.
  • Please use the hand sanitiser available, use our cloakroom, wash your hands and register with foyer staff.
  • Please stay home if you're unwell - visitors exhibiting symptoms of illness will be refused entry.
  • Visitors are asked to comply with health and hygiene measures including physical distancing and using the hand sanitiser provided. Before entering the searchroom you will be asked to wash your hands with soap and water.
  • You may use the drinks vending machine in the public refreshment room which will be open on a one-in, one-out basis with hand sanitiser available for use on entering the room.
  • An announcement will be made 15 minutes prior to each session ending to allow you to gather your belongings and leave the building.
  • Toilet facilities will be open but on a 'one-in-one-out' basis. More frequent cleaning is planned during these special arrangements.

Please read our frequently asked questions for more information about reopening the History Centre and your visit.

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