We are continuing to take precautions to protect you, other visitors, and our staff, and ask for your support in this. We recommend that face coverings continue to be worn by people visiting Surrey History Centre.
We will progressively increase our public services and opening hours in line with government advice. Please keep an eye on our website or follow our social media channels for the latest updates and news.
Book your session
Booking is now open to use our Heather D Hawker searchroom. Please book your session(s) by emailing email@example.com or telephoning 01483 518737 at least two working days before you plan to visit.
There are two sessions per day, Tuesday, Wednesday, Thursday and Friday.
The session times are:
- Morning session: 9.30am to 12.45pm (10am to 12.45pm on Wednesdays)
- Afternoon session: 1.45pm to 5pm
Visitors can book one or both sessions per day.
We are also open on the second and fourth Saturdays of the month: 9.30am to 1pm and 1.45pm to 4.15pm. Please refer to our opening hours page for more information.
Bookings are not transferable. Visitors who cannot attend a booking will need to contact us by email or telephone as soon as possible and re-book a subsequent session.
We will keep a secure record of your visit which may be shared with the NHS test and trace service if necessary, for example if a visitor on the same day as you tests positive. We are doing this to help reduce the risk of a local outbreak of coronavirus and in line with government guidance, as we want to do everything we can to protect our staff, visitors and the wider community.
Order collection items before your visit
We strongly advise you to order any original documents at least 24 hours in advance of your visit. You can pre-order up to 10 documents per session. Although there will be limited production and copying services on the day, processing of requests may take longer.
Pre-booked access to microfilm and fiche readers and public library computers in the searchroom is now available.
- Please bring your Surrey Libraries Card, CARN ticket or Archives Card with you. If this is your first visit we can issue you a day pass on production of proof of ID and place of residence.
- Please bring your own pencil, notepaper or laptop with you.
- Staff will be on hand as usual in our foyer and searchroom to provide help and advice.
- You will be given an allocated desk.
- Free Wi-Fi is available.
- Photo permits will be available for purchase as usual if you wish to take your own photographs.
When visiting for your booked session
- We recommend that face coverings continue to be worn by people visiting Surrey History Centre.
- Please use the hand sanitiser available, use our cloakroom, wash your hands and register with foyer staff.
- Please stay home if you're unwell - visitors exhibiting symptoms of illness will be refused entry.
- Visitors are asked to comply with health and hygiene measures including physical distancing and using the hand sanitiser provided. Before entering the searchroom you will be asked to wash your hands with soap and water.
- You may use the drinks vending machine in the public refreshment room which will be open on a one-in, one-out basis with hand sanitiser available for use on entering the room.
- An announcement will be made 15 minutes prior to each session ending to allow you to gather your belongings and leave the building.
- Toilet facilities will be open but on a 'one-in-one-out' basis. More frequent cleaning is planned during these special arrangements.
Please read our frequently asked questions for more information about reopening the History Centre and your visit.
We're still open online
- Explore our collections from home via our online catalogue and Exploring Surrey's Past
- Discover our free learning resources and online activities for all ages.
- Continue to contact us for help with research questions or navigating our collections.
- Follow our Seeking Surrey Ancestors blog.
- Visit our online shop for a wonderful selection of archaeological and local history material.
- Follow us on social media: on Facebook on Twitter @SurreyHeritage and on Instagram @surreyhistorycentre
Files available to download
- Caring for our collection (PDF)
Guide to accessibility and handling of records at Surrey History Centre
- Surrey Heritage Code of Conduct (PDF)
Guide to visitor conduct at Surrey History Centre
- Surrey History Centre Archives and Local Studies Access and Engagement Policy (PDF)
Guidance on how we seek to provide access to our collections and use them to engage with new and existing audiences
- Surrey History Centre access to records policy (PDF)
Guidance on how we see to ensure public access to the records in our care while respecting the rights of data subjects and regulating access to sensitive information for as long as necessary