This process is for submissions for care and support providers about quality concerns that have taken place at their own services. It is for adult social care providers delivering the following services located within Surrey.
- care homes
- supported living and housing related support services
- home care
There are 4 categories of quality concerns providers should self-report:
- falls
- medication errors
- pressure sores
- organisational concerns
Quality concern submissions
Before contacting us to make a submission, make sure you have read our guidance:
Report a provider quality concern
If you have a safeguarding concern, see Reporting safeguarding concerns.
If you have any questions, email us at ascquality.assurance@surreycc.gov.uk.