Help at home for adults

If you're starting to struggle with everyday tasks, you may need support to help you remain independent at home. This could be for things like washing and dressing, or general help around the home.

Organisations can provide this type of support, known as personal care or home care, for as little as a couple of hours a week all the way to full-time.

Connect to Support Surrey

Find organisations that can help you by searching our online directory of care and support: Connect to Support Surrey, using search words such as bathing, home care, or cleaning or find information and services on:

Whatever you are having difficulty with, the chances are there is a piece of equipment or technology that you can buy to help you, and our equipment and technology page provides some suggestions and ideas. You could also look at making simple or major adaptations to your home to help you stay independent for longer.

Short-term support

If you've just come out of hospital, or have had a period of illness and aren't coping at home, you may just need some extra support at home to get back on your feet.

Surrey's Adult Social Care Reablement Service can support you for as little as a couple of days up to a maximum of 6 weeks to help you relearn skills, regain confidence, or master new skills.

Some of the tasks we can provide support for include: getting up or going to bed, bathing or showering, and toilet needs.

Will I have to pay?

If you are assessed to have a short-term support need to relearn skills, regain confidence, or master new skills, reablement services may be provided free for up to a maximum of 6 weeks. Sometimes you will need help for less than this period.

After this period, if you need longer term support, you may have to pay. To work out if you need to contribute to your support and what that amount might be, you will be asked to complete a financial assessment form.

If you have to pay for your long-term support we can advise on how to get the services you need.

How to get help

Adult Social Care Online allows you complete online forms quickly and easily, 24 hours a day, 7 days a week and at a time that suits you. These online forms will:

  • Tell you if they are likely to qualify for social care support
  • Signpost you to local services that are relevant to your needs
  • Help you to decide whether to continue with a more detailed assessment
  • Tell you if you are likely to have to pay for support, and estimate how much that may be

If something has happened and you think you need short-term help at home, your doctor or hospital team can refer you for support, or you can get in touch with us through our information and advice line.

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