Surrey Connected Care: Enabling independence using technology

Surrey County Council, in partnership with Mole Valley District Council, is piloting new ways of using technology to support people to remain independent at home.

By installing wireless motion and temperature sensors and smart plugs connected to a monitoring centre, we are able to discretely collect information about movement or lack of movement within a home. Information picked up by the sensors is transferred to a dashboard, and over time builds up a picture of normal activity levels. The activity sensors can help identify things like usual bedtime routines, whether a person has had a disturbed night, trips to the kitchen or bathroom, access to the home.

Temperature sensors will pick up the temperature in the home and create an alert if the house is overly hot or cold as either of these situations could impact on health.

Tailored support and reassurance

Sensors can help us to work with individuals to tailor the level of support needed. Too much support can be disabling and may even feel overly intrusive, and too little support may make a person feel vulnerable.

The technology can also provide enormous reassurance, knowing that any changes to a person's routines will be picked up from the dashboard and can be responded to.

The sensors are not cameras and will not film or take pictures and neither can they listen to conversations as there are no microphones.

Where it is available currently

The system is currently available through Adult Social Care in Mole Valley, Reigate and Banstead, Tandridge and Epsom and Ewell.

Plans are underway to make the service available to people to purchase from Autumn 2022. Please check back on this page for further details.

See the benefits

For more information on the programme take a look at these videos that highlight how the technology works.

One shows how a family has benefited from the security and reassurance the technology offers.

Her daughter Sue told us: "Mum wants to be in her own home as long as possible and we want the same. It's put my mind at rest a lot, just to know that mum's safe."

The other video which includes Reablement Occupational Therapist, Louise Carrigan, explains how the technology is used and how it supports our strengths-based practice approach we use in Adult Social Care.

View on YouTube

View on YouTube