We are currently receiving a high volume of applications, and there may be a delay of up to 4 weeks processing your application. We apologise for the delay.
What is a vehicle crossover / dropped kerb?
An authorised vehicle crossover ("dropped kerb") allows you to access your property safely and easily when you are using a car or other domestic vehicle. Kerbs are dropped from their normal height and the pavement or verge is strengthened to take the weight of the vehicle crossing it to avoid damage to the pavement, pipes or cables buried beneath it.
Those seeking a vehicle crossover must:
- obtain prior agreement from us and
- use one of our approved contractors.
If you are looking to carry out a wider scheme of works which includes a vehicle crossover, rather than just works for a single access, please contact our Transport Development Planning Team as there is a separate process to cover this.
It is an offence to carry out any works on the footway without our express permission. Unauthorised vehicle crossovers will cause the footway to deteriorate and put those using the footway at risk. We take seriously our duty to maintain our highways and protect it from damage, if necessary by legal action.
The application process
The vehicle crossover application is broken down into two stages.
Stage 1: A site survey for applications that do not require planning permission. The survey will decide if you are eligible for works to take place.
Stage 2: Arrangement of work, including providing you with the necessary information to gain contractor quotes.
Before applying you must:
- Read the Vehicle Crossover guidance notes (PDF) on how to apply
- Know the classification of the road along which you want a vehicle crossover, so that you know whether planning permission may be required or not. You can do this through our interactive map. More information about planning permission can be found in the guidance notes
- Have planning permission from your local district or borough or a letter from them confirming you do not need planning permission to proceed. You may have to pay a charge for this confirmation, and it may take up to 6 weeks
- Understand the costs involved
Make your application
The guidance notes have advice about timescales for the various aspects of the application.
After you have submitted the application
Your Local Highways Officer will come to the proposed location, carry out the site suitability survey and if successful, mark out the location of the proposed crossover. We will do this within 20 working days of receiving your application. We will then guide you through the next steps.
Review of completed work
Once the vehicle crossover has been completed, we will visually inspect it to make sure the work has been carried out satisfactorily and to specification.
To ensure the quality of work of the approved contractors, we also carry out lab sampling on approximately 10% of all works.
|Cost||What this involves|
|Site survey (stage 1)||£75|
A site survey will be carried out by the Local Highway Officer for applications that do not require planning permission*. The survey will decide if you are eligible for works to take place.
The cost of the survey is £75 (non-refundable).
*The Borough Council Planning department will be able to tell you if your access requires planning permission. It is likely that planning permission will be required for applications where:
Our Transport Development Planning Team offers a Pre-Planning Application Advice Service and is able to advise on the suitability of any access before you apply for planning permission
|Full application (stage 2)||£145|
If your proposed location has been approved in principle at stage 1, you will have 6 months to decide if you want to progress to a full application.
The total cost for a full application is £220, therefore the remaining £145 will be due if you do decide to proceed.
The full fee covers:
This fee is non refundable.
As part of our initial checks, we will contact all of the utility companies to see what equipment (pipes, cables etc.) is located underground. This information will be passed to you in your 'crossover pack'. If there is equipment that requires adjustment or diversion, you will be responsible for the arrangement and cost.
The cost depends on the amount of work that needs to be done and the contractor you use. Expect the cost to be from £1000 upwards.
However there are several external factors that can increase this figure -
If it is not possible for a crossing to be provided we will advise you in writing. Applications are assessed against the criteria outlined in the guidance, and the main reasons for declined applications are provided in the householder guidance notes.
There is no appeals procedure under the Highways Act but all applications are considered fairly in line with this process.
If your application has been declined, you can ask for the decision to be reviewed.
When asking for a review, you will need to clearly set out the reasons why you consider the criteria was not correctly applied. Your review will be investigated by a senior engineer, who will aim to respond within 10 workings days of having received your request. Their decision will be final.
All reviews must be writing. Please see the details below for contacting us:
- Email: email@example.com
- Post: Surrey Highways, Hazel House, Merrow Lane, Guildford, Surrey, GU4 7BQ
Files available to download
- Vehicle Crossover - Householders guidance notes (633.3 KB)
Guidelines for householders wishing to apply for a vehicle crossover