Feedback from parents and carers helps us to make positive changes to services that support children and young people with additional needs in Surrey.
We want to hear about your experiences and thoughts on what we can improve, so that all children in Surrey thrive and no one is left behind - especially those children who need extra support.
Are you a child or young person? Visit Surrey Youth Voice to share your experiences.
Parent carers can share their views in the following ways.
Share with Surrey County Council directly
Use our parent carer suggestion box
Use the feedback form to share your experiences and suggestions for what could be improved. Your feedback will remain confidential.
Important: This form is not intended for questions or concerns, relating to a specific child, young person, or family. In these cases, please continue to liaise with your key contact in the service, such as your Case Officer or the Learners Single Point of Access (L-SPA). If you want to make a formal complaint, please use ‘Be Heard’: Children's social care, education and SEND complaints. Our contact centre can support you with any urgent enquiries or concerns.
Join our Parent Carer Advisory Panel
The Parent Carer Advisory Panel have lived experience of using our services and have signed-up to take part in engagement and participation activities that help us to improve our services. Find out more, including how to get involved.
Share with Family Voice Surrey
Family Voice is a parent/carer forum who provide support, share knowledge and empowerment to improve opportunities for our children.
Family Voice Surrey champions the needs and rights of SEND families in Surrey: families with children or young adults up to the age of 25 who have special educational needs, and chronic illnesses, including mental health conditions, or disabilities. Parents and carers do not need diagnosis and all staff at Family Voice Surrey are parents or carers themselves. They hold events, and forums and use action cards to raise feedback with services and gain a response on how it can be addressed.