Are you eligible for a Blue Badge
- Check if you are eligible
- Walking assessments
- Hospice patients
- If your application was refused
- Comments, compliments and complaints
Check if you are eligible
You can check your eligibility when you apply online.
You automatically qualify if:
- you receive the higher rate 'for help with getting around' mobility component of Disability Living Allowance (DLA).
- you receive 8 points or more for the 'moving around' part of the mobility component of the Personal Independence Payment (PIP). We will need to see evidence of this or
- you receive 10 points for the 'planning and following a journey' BUT only if the descriptor states that the applicant cannot undertake any journey because it would cause overwhelming mental distress or
- you are registered as severely sight impaired (blind) under the National Assistance Act 1948 (partially sighted people do not automatically qualify) or
- you receive War Pensioner's Mobility Supplement or
- you receive Armed Forces Compensation Scheme (AFCS) award, tariffs 1-8 and have been assessed by the Service Personnel and Veterans Agency (SPVA) as having a permanent and substantial disability that causes inability to walk or very considerable difficulty walking.
You can see further information about DLA and PIP on our webpage: DLA or PIP Blue Badge automatic eligibility.
You may qualify if:
- you have a permanent and substantial disability which affects your mobility and means you have considerable difficulty in walking; or
- you have a child under 3 years old and need to transport bulky medical equipment for urgent treatment, or always be near a vehicle so they can be treated or driven to a place for treatment for a permanent illness; or
- you drive a vehicle regularly, have a severe disability in both arms and have considerable difficulty working parking meters.
You may qualify if you have a Non-visible (hidden) disability:
which means you:
- cannot undertake a journey without there being a risk of serious harm to your health or safety or the health and safety of another person.
- cannot undertake a journey without it causing you very considerable psychological or mental distress
- have very considerable difficulty when walking (both the physical act and experience of walking.
You can find further information on our webpage about the criteria for: non-visible (hidden) disabilities.
The full change of criteria can be seen on the department for transport website under Running a blue badge scheme (GOV.UK, pages 27-30 of PDF)
Walking assessments or expert assessments
As of mid March 2020 and due to the coronavirus no face to face assessments are taking place. Instead our assessors are reviewing all the information available about the applicant and in some cases are scheduling telephone assessments. The assessors are medical professionals who understand mobility, medication and health issues and fully understand the Department for Transport blue badge criteria. They will ask you a series of questions about how your mobility is affected. If there is additional recent professional information you can provide please do so as this will help us assess your mobility.
If you have applied under the "hidden" or "non-visible disability" criteria we may request an expert assessment. In this case, the assessor will review the application and professional information that was submitted with the application. At present they will not meet you face to face but they may wish to speak to the applicant or to their parent/carer to find out more about the issues encountered when going from a vehicle to their destination.
There is no charge for an assessment.
We will let you know if you need to have an assessment. and you will be informed of the outcome within 7 working days of your assessment.
Currently the blue badge team are limited in the assessment of paper applications due to the limited access to the office so please apply online. If you are receiving treatment from a hospice and have considerable difficulty walking, the hospice should use their official stamp on your application or they can email us to confirm you are a patient. If you have a DS1500 form, please provide a copy of this to the Blue Badge Team, in your online application or by email and explain how your mobility is affected.
Please contact your hospice for more information.
If your application was refused
If we have refused your application, you can ask us to review the decision if you feel not everything was taken into account, your mobility problems have become more serious since your application, or there are additional relevant facts that were not available to us in your application. Please do not ask for a review if you have no further information to add, as the decision will not change.
You can request a review by writing to the Blue Badge team manager.
Comments, compliments and complaints
Your feedback is very important to us. You can give us a compliment or comment about the service you have received by contacting our Blue Badge Team.