Apply for a free disabled person's bus pass

If your application is successful, your pass will be posted to you.

If your application is not successful, we will contact you for further information.

Eligibility

You may be eligible for a free bus pass if you're a Surrey resident with an eligible disability.

You'll need to provide recent proof of your disability during the application process.

There are two ways to apply

1. Online

You'll need

• Proof of identity (e.g. passport, driving license or birth certificate)
• Proof of your Surrey address (e.g. council tax statement or recent utility bill)
• Recent proof of your disability
• Your National Insurance number
• A digital photo of yourself
• An email address (one per applicant)

Apply for a free bus pass online

(Please select: 'I have never had a Free Bus Pass and I would like to set up an online account and apply for one')

2. At a library

Please note: Although many libraries are now open, they remain unable to process bus pass applications due to ongoing restrictions connected to Covid-19. Please see above for details on how to apply online.

You'll need

• A participating library, where staff can help you through the process (and take a digital photo for you)
• Proof of identity (e.g. passport, driving license or birth certificate)
• Proof of your Surrey address (e.g. council tax statement or recent utility bill)
• Recent proof of your disability
• Your National Insurance number