Reapply for a free disabled person's bus pass

You'll need to provide updated proof of your disability when you reapply.

There are three ways to reapply

1. Online

You'll need

• Recent proof of your disability
• Your National Insurance number
• An email address (one per applicant)

Apply for a free bus pass online

(Please select 'I currently hold a free bus pass and I've received a renewal letter')

2. At a library

Please note: Although many libraries are now open, they remain unable to process bus pass applications due to ongoing restrictions connected to COVID-19. Please see above for details on how to apply online.

3. Completed letter

You'll need

• Your renewal letter, completed and returned with updated proof of your disability to:
  
  Concessionary Fares Team
  Penrhyn Road
  County Hall
  Kingston upon Thames
  Surrey KT1 2DY