You'll need to provide updated proof of your disability when you reapply.
There are three ways to reapply
1. Online
You'll need
- Recent proof of your disability
- Your National Insurance number
- An email address (one per applicant)
Apply for a free bus pass online
(Please select 'I currently hold a free bus pass and I've received a renewal letter')
2. At a library
You'll need
- A participating library where staff can help you through the process
- Your National Insurance number
- Updated proof of your disability (e.g. a link to the disability proof list)
- If your address has changed: new proof of address (e.g. council tax statement or recent utility bill)
3. Completed letter
You'll need
- Your renewal letter, completed and returned with updated proof of your disability to:
Concessionary Fares Team
Penrhyn Road
County Hall
Kingston upon Thames
Surrey KT1 2DY