You'll need to provide updated proof of your disability when you reapply. Please ensure that correct and full page images of documents are included as incorrect proof will delay your application.
There are three ways to reapply
- Recent proof of your disability
- Your National Insurance number
- An email address (one per applicant)
Apply for a free bus pass online
(Please select 'I currently hold a free bus pass and I've received a renewal letter')
2. At a library
You will need to book yourself an appointment in a participating Surrey library.
Book a library appointment to apply for a free bus pass
3. Completed letter
Please be advised that this option could take up to 28 days to process your application.
- Your renewal letter, completed and returned with recent proof of your disability to:
Free Bus Pass
Environment, Transport & Infrastructure
35 Guildford Road