If you are a parent or carer and you are concerned about how your child's education is being affected by their deafness, communication needs, multi-sensory impairment, physical disability or vision impairment, our service may be able to help.
Your child's teacher or early years educator will be able to help you understand if they meet our criteria and would benefit from our help. You can also contact us by emailing pssbs@surreycc.gov.uk.
With your permission, any of the following professionals can request our involvement:
- Health Professionals (for example, audiologists, occupational therapists, physiotherapists)
- Educational professionals
- Disability needs assessors
- Schools
- Social services
- Other professionals
As a parent or carer, you are also able to request involvement from our team yourself. You can do this using the Physical and Sensory Support involvement request (PDF).
Students in further and higher education in Surrey with deafness, vision impairment, multi-sensory impairment or physical disability can contact our Further/Higher Education (FHE) 16+ (Post 16) team: pss.post@surreycc.gov.uk. Please note that our post-16 services are chargeable. You can find more information on our key contacts and charges page.
Files available to download
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Hearing Impairment Professional Guidance (PDF)
Children / students have been diagnosed with a hearing loss. -
Multi Sensory Impairment Professional Guidance (PDF)
Children / students have an impairment of both their vision and hearing -
Physical Disability Professional Guidance (PDF)
Children / students have a long-term physical disability or medical condition which has a significant impact on their access to the curriculum -
Vision Impairment Professional Guidance (PDF)
When children or students have significantly reduced or deteriorating vision in both eyes, which cannot be fully corrected after surgery or with the use of spectacles or contact lenses. -
PSS - When do we get involved? (PDF)
Not all children and students supported by PSS will have an education, health and care plan. -
PSS Specialist ICT- AAC Referral Criteria - December 2014 (PDF)
PSS Specialist ICT provides specialist equipment in order to improve outcomes for learners. -
Radio Aid Policy (PDF)
Physical and Sensory Support will consider all children and young people with clinically diagnosed, permanent hearing loss for provision of a radio aid -
Physical and Sensory Support involvement request (PDF)
A request for assistive and communicative technology and/or involvement for deafness, multi-sensory impairment, physical disability and vision impairment. -
Augmentative and Alternative Communication (AAC) referral form 2024 (PDF)
This a supplementary form, to go with the Physical and Sensory Support (PSS) Request for Involvement form, if Specialist ICT equipment is required.