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- Redhill library children's events and activities survey
- Activity monitors available at Merstham and Woking libraries
- Changes to the library service IT and computer systems
- Events and activities in Surrey Libraries
- Surrey Performing Arts Library Review, latest news
- Library modernisation
Redhill library children's events and activities survey
Do you have any thoughts on what children's events and activities you would like to have run at Redhill Library? Please complete our Online Survey. Survey closing on Sunday 22 May 2022.
Activity Monitors are now available to borrow at Merstham and Woking Libraries
Surrey Libraries are working in partnership with Active Surrey to develop services and programs to positively impact the health and wellbeing of residents, focussing on physical activity.
As part of this work, you can now borrow an activity monitor (smartwatch) to track your activity levels and get more active.
The activity monitor is an Amazfit GT2 mini smart watch and is packed full of amazing features:
- Easy to use & set up
- Quick charging time
- Long lasting battery charge – up to 14 days between charges
- Monitors heart rate, activity, sleep quality, stress levels
- Can be used with a phone app or standalone
If you are not a member you can either join online or in person at the library.
10 activity monitors are available at Merstham and Woking Library. There is no charge to borrow the activity monitor and the loan period is 6 weeks. Each watch is cleared of all the data and information collected over the loan period to comply with GDPR and privacy guidelines.
You can check the availability of monitors on the catalogue.
As part of the loan process, the borrower will be asked to complete a short survey before and after borrowing the device. This information is to help evaluate the success of this new service and will impact future availability of the service across all libraries.
Changes to the library service IT and computer systems
Answers to your questions about borrowing stock from other libraries in the Libraries Consortium (TLC).
Since August we have been introducing a number of changes to our IT with the aim of modernising and upgrading our equipment and systems.
The following changes have now been completed:
- Installation of new staff PCs and public PCs in all libraries, upgrading to Windows 10 with the latest Microsoft programmes, improving the speed and reliability.
- Introduced self-service print release from our kiosks.
- Upgraded our Library Management System
- Joined The Libraries Consortium, allowing you to use your library card in any of our Surrey Libraries as well as the 380 participating libraries across London and Essex.
Your questions answered
When will I get access to stock from across The Libraries Consortium (TLC)?
Stock from across The Libraries Consortium (TLC) will be available from 23 November 2021. You can place reservations on titles on the catalogue regardless of where they are in the consortium. This is a huge increase in the choice of books and other lending materials available including foreign language stock and specialist collections; Borrowers will now have access to over eight million items of stock from over 380 branches.
Please note that this currently only applies to physical stock and not eResources such as eBooks, eAudiobooks and eMagazines.
How do I search for books on the catalogue?
The catalogue is set to Surrey Libraries stock in the first instance, but the search can be expanded to include all consortia libraries. This can be done by selecting 'Everything' in the location search field of our catalogue.
If I reserve an item from another library in the consortium how long will it take to arrive?
There will be twice weekly visits to the central point of collection for the consortium for bringing items to and from Surrey. Those items will then be sorted and distributed, as usual, ready for you to collect your reservation from your local library. This service will be monitored during the first few months, and, if necessary, we will adjust it to ensure your items don't take too long to arrive.
Can I return items borrowed at other TLC libraries to libraries in Surrey and the other way around?
Yes, you can return items to any library in the consortium.
How does it work if I use my library card in other TLC libraries?
If you borrow items directly from another TLC member you will be subject to their policies and procedures around loan periods, fees, and charges. However, if you borrow your item from a Surrey library as normal you will continue to be charged our fees and charges whether your item is fulfilled by Surrey stock or consortia stock.
Will I be able to use other services, such as computers and wi-fi, in other TLC libraries?
Yes, you will be able to use PCs in all libraries and wi-fi in most libraries, subject to their local policies and procedures.
What happens if I am already a member of another library service within TLC?
You will no longer need two library cards and we encourage members to only have one card. In this instance we would suggest keeping the card for the library service you use the most and shutting down your other membership.
Please speak to a member of staff, in the Library service where you are shutting down your membership, if you wish to do this.
Will people from other libraries in the consortium be able to reserve Surrey stock?
Yes. In the case of new Surrey stock this will be after a set period of 42 days to ensure that Surrey customers have priority access to new Surrey stock. Other collections such as our New Titles and Bestseller promotions are also restricted from consortia borrowing.