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Report it online

Please note: Due to essential maintenance being carried out on the evening of 22 February, you may not receive a reference number when reporting a highway defect via our website. Your report will still be submitted, so if you provide us with your email address, a reference number will be sent to you within 24 hours.

Roads, pavements and highways

Non-emergency problem

If the highways related problem is not listed above or you would like an update on the status of a defect you have previously reported then please see our Report a highways problem page for more options.


If you consider a problem to be an immediate threat to life and limb, call our Contact Centre.

Social care and health

Other council matters

Other reporting options

  • If you are unable to find what you are looking for above our Contact Centre will be able to advise and assist you.

Any personal information supplied will be held under the provisions of the Data Protection Act and will not be disclosed to third parties.