Report a fault with street lights
- To report an electrical hazard or emergency, please call our Contact Centre.
- Report a non-emergency fault with a street light.
Who maintains Surrey's street lights?
The majority of street and sign lights (over 90,000) are maintained by us. Others are owned and maintained by borough or district councils. For example council car parks or recreation areas, as well as some council or trust owned housing areas.
What is LED street lighting?
LED stands for light-emitting diode. The LED light source is highly efficient and environmentally friendly. It is more controllable than previous types of street lighting as it can be dimmed when necessary and it concentrates light on where it's needed with less light pollution.
Benefits of LED
LED street lighting will:
- minimise light pollution into homes and gardens by directing light onto the road and pavement where it is needed
- last longer and reduce likelihood of faults
- be much more energy efficient and reduce energy consumption
- be programmable so that it can be dimmed when appropriate.
How long do LEDs typically last?
The life span of the selected LED is designed to operate for around 100,000 hours, or roughly 20 years. This is around 6 times the life span of traditional street lights.
Part-night street lighting
Lights in selected roads are switched off between 1am and 5am.
The street light remains on if one or more of the following applies. The street light is:
- on a main road.
- in the town centre where there are lots of businesses open late/people around.
- near a speed hump, chicane, zebra crossings, pedestrian traffic lights and roundabouts.
- on a road where CCTV is in place to reduce crime.
- on a road where the council's road safety team or the police believe it is needed.
Where buses or trains run after midnight, lights may remain on until a later time or left on all night. In the case of railway stations, our intention is that the lights from the station to the main roads only remain on. We will not leave all the lights on to allow for all possible journeys that might be made on foot or by car from the station to another destination.
We made the decision to implement part-night lighting across Surrey in 2016. More information can be found in the part-night street lighting report.
Enquiries about street lights
- To make an enquiry about street lights, please use the details on Street Lights - Contact us.