Trading Standards enforcement policy

Page contents

Introduction
Enforcement policy
Aggravating factors
Mitigating factors
Forms of actions
National Enforcement
National Trading Standards Scams Team
Partnership working
Complaints procedure
Comments
Single Use Vape Enforcement Policy

1.0 Introduction

1.1 Buckinghamshire Council and Surrey County Council operate a joint trading standards service (The Trading Standards Service). This policy sets out what businesses, and others being regulated, can expect from Buckinghamshire and Surrey Trading Standards enforcement officers.

1.2 Surrey County Council is also the host for by the National Trading Standards Scams Team. This team's investigations are subject to the same best practice principles found in legislation and codes that are outlined within this Enforcement Policy.

1.3 The Trading Standards Service aims to create an environment of confident consumers and trusted traders by providing advice and guidance to consumers and businesses. However, there will be occasions when a range of different actions may be necessary to deal with cases where trading standards laws have been breached by businesses or others.

1.4 This enforcement policy helps to promote efficient and effective approaches to regulatory inspection and enforcement, which improve regulatory outcomes without imposing unnecessary regulatory burdens including consideration for social, environmental and economic outcomes.

1.5 The Trading Standards Service recognises that the vast majority of businesses that operate within Buckinghamshire and Surrey are honest, legitimate enterprises. The Trading Standards Service will work with those businesses, helping and encouraging them to understand and comply with their regulatory obligations.

1.6 The main purpose of the Trading Standards Service enforcement activities is to protect the public and legitimate businesses. To achieve this aim we will undertake to regulate businesses and others in a fair, practical and consistent manner, helping to support or enable local and national economic growth for compliant businesses and other regulated entities.

1.7 The Trading Standards Service subscribes to the principles and objectives of the statutory Code of Practice for Regulators Code made under the Legislative and Regulatory Reform Act 2006. We believe that all enforcement should be risk based and proportionate.

1.8 In certain instances we may conclude that a provision in the code is either not relevant or is outweighed by another provision. We will ensure that any decision to depart from the code is properly reasoned, evidence based and documented.

1.9 Included in the term enforcement are the ways we deal with businesses and others in an advisory capacity, in addition to licensing and formal enforcement action

1.10 The Trading Standards Service aims to apply the law in a proportionate and transparent manner and,in all our choices of enforcement actions, we will comply with the principles of the Regulators Code.

2.0 Enforcement policy

2.1 The Trading Standards Service has adopted the principles of the National Intelligence Model and operates an intelligence led approach to enforcement activities.

2.2 Following the National Trading Standards (NTS) Intelligence Operating Model (IOM) Service demand is managed through a tactical tasking process designed to target resources effectively and focus activity on those businesses who cause the greatest harm to consumers and legitimate business. Regular tasking meetings ensure a timely response to emerging issues and efficient monitoring of actions taken to deal with rogue traders and businesses causing the most consumer and business detriment.

2.3 Where an issue is identified and investigated, consideration will be given to the most appropriate and proportionate intervention for dealing with the case.

2.4 A range of sanctions will be considered according to the associated risk and seriousness and of the matter.

2.5 Options include:

Securing an undertaking from the business that they will comply with their legal obligations.
Commencing action in the civil courts under the Enterprise Act 2002 to seek an enforcement order.
Issuing cautions and warnings.
Prosecuting offenders in the criminal courts.
Restraint, Confiscation and Forfeiture of assets under the Proceeds of Crime Act 2002
Seizing goods, documents or other items that may be required as evidence, for testing or for other lawful purposes
Issuing Suspension Notices, Improvement Notices or other such statutory documents.
Issuing of Penalty Charge Notices
Instituting a license review (for example: alcohol and cigarette sales).
Instituting a product recall
Issuing financial penalties

2.6 The aim of any intervention is to:

change the behaviour of the offender;
eliminate any financial gain or benefit from non-compliance;
be responsive and consider what is appropriate for the particular offender and regulatory issues which can include punishment and the public stigma that could be associated with a criminal conviction;
be proportionate to the nature of the offence and the harm caused;
address the harm caused by regulatory non-compliance where appropriate; and
to deter future non-compliance.

2.7 All enforcement activity undertaken under this policy will have regard to the Human Rights Act 1998 and Equality Act 2010.

2.8 Consideration will be given to matters which aggravate or mitigate the seriousness of the case so that the most appropriate and proportionate method of disposal is chosen.

3.0 Aggravating factors

Examples of aggravating factors that the Trading Standards Service will take into account include, but are not limited to, the following:

The impact, or potential impact, of the offence is so serious that prosecution is the only suitable method for disposal.
Whether the offence continued over a long period of time or involved a series of offences against the same or different victims.
Degree of pre-planning.
Age and/or vulnerability of the victim(s).
Amount of gain for the offender or the amount of loss to the victim relative to the victim's status.
Impact of the crime on the victim.
Prevalence of the offence and its impact on the community.
Where there is any evidence of the crime being motivated by hate (hate crimes) ie racial hatred.
Any attempt by the offender to conceal his identity, whether directly or indirectly, such that the victim and/or investigating agencies, cannot easily identify or trace the person.
Lack of remorse.
The offender's antecedents including previous advice, warnings, cautions and convictions.
There is evidence of significant and/or continuing consumer or public detriment.
There is significant risk to public health and safety or to the environment.
The offender has acted fraudulently, or is reckless or negligent in their activities.
The offender deliberately obstructs an officer.
The offender disregards the needs for animal health and welfare or disease control legislation.

4.0 Mitigating factors

Examples of mitigating factors the Trading Standards service will take into account include, but are not limited to, the following:

Prompt acknowledgement of guilt.
Making timely and appropriate compensation to the victim(s).
Previous good character.
Age of the defendant.
Degree of culpability.
Any other factor which, considered objectively in relation to the offence, tends to extenuate the gravity of the crime even though it does not provide a defence to it.

5.0 Forms of actions

Prosecution

5.1 The Trading Standards Service recognises that a prosecution has serious implications for all involved and have developed this policy so that we can make fair and consistent decisions in all cases. The decision on appropriate action will be taken by an officer delegated by the county council to do so. The investigating officer will not be involved in the legal decision-making process.

5.2 We will have regard for this policy and the Code for Crown Prosecutors. Consideration will also be given to the Compliance Code made under the Legislative and Regulatory Reform Act 2006, in particular:

whether there is sufficient evidence that a criminal offence has been committed; and
whether there is a realistic prospect of conviction; and
whether the prosecution is in the public interest.

5.3 In some cases, prosecutions may be taken concurrently with civil proceedings eg prosecution in the criminal court may be reinforced and supported by action in the civil courts under the provisions of the Enterprise Act 2002.

Simple caution

5.4 Where a prosecution could succeed and the offender admits their guilt, consideration will be given to dealing with the case by way of a caution when appropriate to do so.

Penalty notice for disorder

5.5 A penalty notice for Disorder (PND) is a statutory disposal introduced by the Criminal Justice and Police Act 2001. A PND is a type of fixed penalty notice for specified low level offences, such as the sale of alcohol to a minor. There is no admission of guilt required to give a PND but there must be sufficient evidence to support a successful prosecution. Where the PND is paid in full that discharges any liability to be convicted of the penalty offence but the paying of the penalty is not an admission of guilt.

Issuing financial penalties and fixed penalty notices

5.6 When legislation allows, we, as the enforcement authority, can issue financial penalty and, or fixed penalty notices to offenders.

Examples of where legislation provides that the Trading Standards Service can issue a financial penalty is provided for under various relevant Letting Agency legislation (for example The Tenant Fees Act 2019). The Trading Standards Service can issue a financial penalty up to £5,000 for a single breach of the legislation and up to £30,000 for subsequent breaches within a five-year period. The following statutory guidance, and separate enforcement policy, will be followed when the Trading Standards Service is considering issuing a financial penalty in this way:

Buckinghamshire and Surrey Trading Standards Enforcement Policy in relation to relevant Letting Agents Legislation

Examples of where legislation provides that the Trading Standards Service can issue a financial penalty is provided for under various relevant Food legislation (for example the Calorie Labelling Regulations). The Trading Standards Service can issue a fixed monetary penalty of £2,5000 for breaches of this legislation. The following Government guidance and separate enforcement policy will be followed when the Trading Standards Service is considering issuing a fixed monetary penalty in this way:

Calorie labelling in the out of home sector: implementation guidance

Buckinghamshire and Surrey Trading Standards Enforcement Policy in relation to relevant Food legislation.

Financial investigations under the Proceeds of Crime Act 2002

5.7 The Trading Standards Service will consider and, if appropriate, utilise powers under the Proceeds of Crime Act 2002 (POCA), to ensure the recovery of criminal benefit or financial gain following conviction. Where investigations identify money laundering offences, we will consider prosecuting for those offences.

5.8 The Trading Standards Service will consider using restraint powers under POCA to prevent the dissipation of assets from satisfying a confiscation order and to compensate victim(s).

Undertaking

5.9 The Trading Standards Service takes a staged approach to civil redress.

5.10 Where the matters complained of are not so serious as to justify immediate civil or criminal proceedings and the offender is willing to enter into an undertaking within the meaning of the Enterprise Act 2002 not to do or continue to do the matters complained of, a formal undertaking may be sought from the offender in these terms. A breach of the undertaking will normally result in proceedings being issued.

Injunctive relief

5.11 Where an individual or business operates in such a way that it harms consumers generally, application may be made to the civil courts for an injunction to stop the detrimental activities.

Written warnings

5.12 Where consideration of the case and this enforcement policy suggests that future compliance can be achieved without resorting to legal proceedings The Trading Standards Service will consider issuing a written warning or specific instructions as appropriate.

Suspending goods from sale

5.13 Where it is necessary to protect the public, unsafe goods will be suspended from sale using existing legislative powers.

Refusal, termination or variation of a licence/registration

5.14 The refusal, termination or variation of a licence or registration will be considered where the conditions attached to a licence or registration have not been met.

Dealing with age restricted sales

5.15 In the case of the illegal sale of alcohol and/or tobacco to a person aged under 18 years, consideration will be given to instituting a review of the premises licence.

5.16 In the case of persistent sales of alcohol and/or tobacco from a single premises (two sales within three months), consideration will be given to the issue of a closure notice.

5.17 In the case of persistent sales of alcohol and/or tobacco (two sales in two years), consideration will be given to either a restricted premises order and/or a restricted sale order.

5.18 In the case of the illegal sale of any age restricted products to persons under the legal age prescribed by the relevant legislation, the Trading Standards Service will take action in accordance with the options detailed above taking into account all necessary legislation.

6.0 National enforcement

6.1 The Trading Standards Service act as the prosecuting authority for investigations carried out by the Advertising Standards Authority (ASA) via commissioning from the National Trading Standards (NTS), covering England and Wales.

6.1.1 The role of ASA is to ensure responsible advertising. Where ASA is faced with advertisers who persistently break the Advertising Codes, it will refer these cases to the Trading Standards Service.

6.1.2 The Trading Standards Service uses its own legal powers to assess, investigate and take action (where appropriate) on any matters ASA refers to it, subject to the same best practice principles found in legislation and codes that are outlined within this Policy.

6.1.3 The purpose of the Trading Standards Service in undertaking this work is to ensure that breaches of the law are addressed and that the integrity of the ASA system is supported by taking appropriate formal action against those who do not comply via the self-regulatory means.

6.1.4 Referrals from ASA are limited to areas of the law covered by the NTS grant as outlined in the grant agreement.

6.2 The Trading Standards Service may make agreements with other Primary Authority businesses to act as the host and prosecuting authority for offences which impact on the economic prosperity and consumer confidence in that businesses brand.

6.2.1 The geographical coverage for each agreement may include provisions for England, Scotland and/or Wales.

6.2.2 Investigations initiated by referrals under any such agreements are subject to the same best practice principles found in legislation and codes that are outlined within this Enforcement Policy.

7.0 National trading Standards Scams Team

7.1 The National Trading Standards Scams Team covers the United Kingdom and is financed by Government grant via National Trading Standards.

7.2 The National Trading Standards Scams Team targets criminals involved with scams, mass marketing and consumer fraud and related crime. They investigate cases which have regional or national significance. In such cases the team will provide evidence to relevant local authorities, which may include Surrey County Council, or other enforcement bodies who will make a decision on how to proceed based on their own enforcement policies.

8.0 Partnership working

8.1 Wherever practicable we will endeavour to liaise with other relevant agencies that have a joint or complementary enforcement role to ensure a consistent and coordinated approach.

8.2 Before instigating formal action, the Trading Standards Service will liaise with all relevant agencies where a joint or complementary enforcement role is identified. We subscribe to the principles of the Office for Product Safety and Standards (OPSS) Primary Authority Principle.

8.3 We will share intelligence with other enforcement agencies where this is practicable, beneficial and cost effective (in accordance with the requirements of the Data Protection Act 1998, and any other relevant legislation)

8.4 Data sharing will be conducted through appropriate information gateways.

9.0 Complaints procedure

9.1 The Trading Standards Service operates a two stage complaints procedure, administered by the Customer Relations Team for Surrey County Council.

9.2 Details of the Surrey procedure, and how to make a complaint (under All other council services).

10.0 Comments

If you have any comments concerning this policy, please write to the Head of Trading Standards at:

Buckinghamshire and Surrey Trading Standards, Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey RH2 8EF

or email: trading.standards@surreycc.gov.uk

11. Buckinghamshire Council and Surrey County Council enforcement Policy in relation to relevant single use vapes legislation

Guidance on the Use of Fines, Notices and other Civil Sanctions by Buckinghamshire and Surrey Trading Standards When Enforcing the Environmental Protection (Single-use Vapes) (England) Regulations 2024.

Page Contents:

Introduction
Criminal Offence of Supplying a single-use vape
Publication of Enforcement action
Fixed Monetary penalties and compliance notices
When will we issue a fine?
When will we issue a compliance notice?
Notice of Intent
Right to make representations and objections
Final Notice
Right to appeal
Stop Notices
Completion Certificates
Appeals against stop notice and certificates
Compensation
Appeal against compensation decision
Enforcement Undertakings
Completion Certificates
Appeals against a decision to use a completion certificate
Non-compliance with an enforcement undertaking
Non-compliance penalties
Enforcement cost recovery notice
Appeals against enforcement cost recovery notice

11.1 Introduction

Buckinghamshire and Surrey Trading Standards Service is a regulator for the purposes of enforcing the Environmental Protection (Single-use Vapes) (England) Regulations 2024 (referred to as the Regulations in this guidance). As a regulator the council is required to publish guidance on our use of the fines, notices and other penalties contained in the Regulations.

This guidance should be read in conjunction with the Regulations and with the main Trading Standards enforcement policy. See above.

11.2 The Criminal Offence of Supplying a Single-Use Vape.

If a person, as a business, supplies a single-use vape they commit a criminal offence. A single-use vape is a vape which is not intended to be re-used. A legal vape must be refillable and rechargeable and the coil (heating element) must be able to be replaced by the consumer. The government guidance to the Regulations provides more detail on what each of these terms mean -Single-use vapes ban - GOV.UK

Supply includes giving such vapes away. It is also an offence for a person to offer to supply such vapes or for a person to have them in their possession ready to supply.

In line with our enforcement policy, Buckinghamshire and Surrey Trading Standards Service may take legal action against a person who supplies, offers to supply or possesses for supply a single-use vape. Legal action may include, but is not limited to, prosecuting someone in the magistrates’ court, applying to review a premises licence under the Licensing Act 2003 or using the penalties explained in this guidance.

[The Criminal Offence of Failing to comply with an enforcement requirement

If a person without reasonable excuse, fails to comply with any requirement imposed in the exercise of an enforcement officer’s powers or otherwise obstructs an enforcement officer in the exercise of powers under the Regulations, they are guilty of an offence.

In line with our enforcement policy, Buckinghamshire and Surrey Trading Standards Service may take legal action against a person who fails to comply with an enforcement requirement. Legal action may include, but is not limited to, prosecuting someone in the magistrates’ court, applying to review a premises licence under the Licensing Act 2003 or using the penalties explained in this guidance.]

11.3 Publication of Information About Enforcement Action.

Where we use the penalties under these Regulations, we must from time to time publish details of the cases in which the penalties have been used.

Withdrawing or Amending a Notice

Penalties in the Regulations include the use of various notices. The council may at any time withdraw a notice, reduce the amount of any penalty in a notice or change the steps in a notice required to ensure compliance. Where we do this, we will do so in writing.

11.4 Fixed monetary penalties and compliance notices

Where a person commits an offence under these regulations Buckinghamshire and Surrey Trading Standards Service may issue a fixed penalty notice. This is a fine issued by the council and is a penalty of £200. Details of how to pay the fine are included in the notices. Failure to pay a fine will result in a prosecution in the Magistrates’ Court who have the power to issue unlimited fines.

11.5 When will we issue a fine?

Buckinghamshire and Surrey Trading Standards Service has a zero-tolerance approach to the supply of single-use vapes. Unless there are aggravating circumstances, we will issue a penalty where there is evidence to show that a person has committed an offence under these Regulations, even if it their first offence.

Where there are aggravating circumstances we might take other action, even for a first offence. Examples of aggravating circumstances would include the supply of a single-use vape to a child or if someone commits a second offence or where a person is in possession of a large quantity of single-use vapes.

We will not issue a fine where a business can show it has taken all reasonable steps to avoid committing an offence. We will not issue a fine where we have issued a compliance notice and the business have carried out the tasks detailed in that notice.

11.6 When will we issue a Compliance Notice?

This is a notice that we may issue to a person telling them what action they must take to ensure that no further offences are committed. The notice will tell the person how long they have to comply with our instructions. A compliance notice will be used where the authority considers it the most appropriate way to ensure further offences are not committed. Failure to comply with a notice will lead to a person being issued with a fine or the authority may take legal proceedings against them.

11.7 Notice of Intent.

If we are considering issuing a fine or a compliance notice on a person we must issue them with a notice of intent. This tells the person what action we propose to take and why we intend to take it. The notice must include either the value of the fine or the details of the action we require the business to take.

A person who is given a notice of intent may offer to put right any damage or compensate another person who has been affected by the offence. This is known as a third-party undertaking. Buckinghamshire and Surrey Trading Standards Service will consider whether to accept any offer of such an undertaking on a case-by-case basis. We must consider any third-party undertakings made before we issue any final notices.

11.8 Rights to Make Representations and Objections.

A person who is issued with a notice of intent has 28 days to make any objections or representations. These should be made in writing to the Assistant Director - Trading Standards, Buckinghamshire and Surrey Trading Standards Service, Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF.

In the case of a fine a person can clear their liability by paying £100 with 28 days of the issue of the notice.

11.9 Final Notice.

28 days after we issue the notice of intent, and having considered any objections or representations, we must decide whether or not to issue the fine or compliance notice. The notice will include the grounds for imposing the penalty, the amount to be paid, how payment may be made and the period within which payment must be made. It will also include how to appeal and the consequences of failing to pay the fine or comply with the notice.

11.10 Right to Appeal.

The person receiving the final notice may appeal against it if they think we made an error in the facts, we didn’t apply the law properly or that our decision was unreasonable. Anyone wishing to appeal a final decision should do so in writing to The First Tier Tribunal General Regulatory Chamber

Failure to pay the fine or to take the action detailed in the compliance notice will result in the person to whom it was issued being prosecuted. Details of how to pay a fine are detailed in the final notice.

11.11 Stop notices

Where Buckinghamshire and Surrey Trading Standards Service considers it appropriate, we may serve a stop notice on any person whom we reasonably believe is carrying on an activity that is an offence under these Regulations and which is causing, or where there is a significant risk of it causing serious harm to the environment (including the health of animals). We can also issue a Stop Notice if the activity will involve or will be likely to involve the commission of an offence under Regulations.

The notice must explain the steps required to remove or reduce the harm or risk of harm to the environment. It must also include the reasons why we’ve issued the notice, how a person can appeal the notice and the consequences of failing to comply with the notice.

Failure to comply with a Stop Notice is a criminal offence punishable by up to 2 years in prison.

11.12 Completion Certificates

Once we are satisfied that the person issued with a Stop Notice has taken the steps specified in the notice, we must issue a certificate confirming this. This is called a “completion certificate”. Once we have issued this the stop notice ends. A person who has been given a stop notice can ask us for a certificate at any time and we must decide as to whether to issue one within 14 days. We must give a written answer to the person if we decide not to issue the certificate.

11.13 Appeals Against Stop Notices & Completion Certificates

The person receiving the stop notice may appeal against it if they think we made an error in the facts, we didn’t apply the law properly, that our decision was unreasonable or that they had not committed an offence under the Regulations. Anyone wishing to appeal a final decision should do so in writing to The First Tier Tribunal General Regulatory Chamber

11.14 Compensation

If the stop notice is later withdrawn or amended by us because the decision to issue it was unreasonable or any step specified in the notice was unreasonable or the person successfully appeals against the stop notice because the issue of the notice was unreasonable we must compensate that person. If we unreasonably refuse to issue a Completion Certificate we must also compensate that person.

11.15 Appeal against compensation decision

A person may appeal against a decision not to award compensation or the amount of compensation awarded on the grounds that our decision was unreasonable or that that the amount we offer is incorrect.

11.16 Enforcement Undertakings

Where we think a person has committed an offence under these Regulations they can offer to take some action to ensure offences are not committed in the future. They can also offer to act to put right any damage caused to another person or to compensate them for that damage. They can also offer to correct any damage caused to the environment by their actions. This offer is known as an Enforcement Undertaking. Buckinghamshire and Surrey Trading Standards Service will consider whether to accept any offer of such an undertaking on a case-by-case basis.

If we have accepted an enforcement undertaking, we cannot prosecute for the offence to which it relates, nor can we issue a fine for that offence.

11.17 Completion Certificates

Once we are satisfied that the person has taken the steps specified in the undertaking, we must issue a certificate confirming this. This is called a “completion certificate”. A person who has given an undertaking can ask us for a certificate at any time and we must decide whether to issue one within 14 days. We must give a written answer to the person if we decide not to issue the certificate.

11.18 Appeals Against a Decision to not Issue a Completion Certificate.

A person may appeal against our decision to refuse a completion certificate it if they think we made an error in the facts, we didn’t apply the law properly or that our decision was unreasonable. Anyone wishing to appeal a decision should do so in writing to The First Tier Tribunal General Regulatory Chamber.

11.19 Non-compliance with an Enforcement Undertaking.

If a person does not take the action agreed in the undertaking we can either take action to issue any of the other notices in the regulations, we can issue a fine or we can prosecute the person. If a person has complied partly but not fully with an enforcement undertaking we must consider this before we take any further action.

11.20 Non-compliance Penalties

If a person fails to comply with a compliance notice, a third party undertaking or an enforcement undertaking, Buckinghamshire and Surrey Trading Standards Service may recover any costs from that person by issuing them with a penalty.

We will seek 100% of all costs incurred by Buckinghamshire and Surrey Trading Standards Service of fulfilling the remaining requirements including any costs of clean up or disposal costs. Where more than one person has been identified as being responsible for the non-compliance Buckinghamshire and Surrey Trading Standards Service will treat all persons as being jointly and individually liable for all of the costs.

The council must issue the person with a notice which tells them why we are imposing the penalty, the amount to be paid, how payment may be made, the period in which payment must be made and their right to appeal. It must also tell them the consequences of non-payment and the circumstances in which the council might reduce the amount of the penalty.

If the requirements of the compliance notice or the third-party undertaking is complied with before the deadline for payment is reached then the penalty will be cancelled.

Appeals against non-compliance penalties

A person may appeal against our decision to issue a penalty if they think we made an error in the facts, we didn’t apply the law properly, that our decision was unreasonable or that the amount of the penalty was unreasonable. Anyone wishing to appeal a decision should do so in writing to The First Tier Tribunal General Regulatory Chamber.

11.21 Enforcement cost recovery notices

The Council may serve a notice (an “enforcement cost recovery notice”) on a person on

whom a compliance or stop notice has been served which requires that person to re-pay what it has cost the Buckinghamshire and Surrey Trading Standards Service to enforce the law before the notice is issued.

There is no limit on what types of costs apply but they will include investigation costs, administration costs and the costs of obtaining expert advice (including legal advice). We can only recover costs that were necessary for us to enforce the law.

The enforcement cost recovery notice must tell a person how payment may be made, the amount required to be paid, the period in which payment must be made, why the notice has been issued, how a person can appeal and what the consequences of a failure to comply with the notice might be. The person can ask the council to provide a detailed breakdown of the amount.

11.22 Appeals Against Enforcement Cost Recovery Notice.

The person required to pay the costs may appeal against the Council’s decision to require them to pay costs or against their decision about the amount of those costs. Anyone wishing to appeal a decision should do so in writing to The First Tier Tribunal General Regulatory Chamber

How we enforce payments.

Buckinghamshire and Surrey Trading Standards Service may choose to recover unpaid penalties as a civil debt (by registering a claim in court) or by applying to a court for an order so we can enforce the payment through:

● a warrant of control, allowing a county court bailiff to take control of goods or money to the value of the amount being recovered

● a charging order, placing a charge on property so that the debt due is paid from the proceeds of sale before the debtor receives them

● a third party debt order, requiring a third party to pay the outstanding debt directly to the creditor from the debtor‘s money. Court fees can also be recovered from the debtor.