Bad weather can make it difficult for bus companies to run their services. Flooding, snow and ice can make roads unsafe or blocked. Weather conditions can change quickly, so bus services may also change at short notice.
Surrey Highways treats key roads with grit during icy weather. These include roads leading to the county's main bus depots. However, it is not possible to grit every road used by buses. The number of roads that can be treated depends on how much grit, salt or sand is available and how long the bad weather lasts.
Bus companies decide whether buses can run during bad weather and whether routes need to change. These decisions are made to keep passengers and staff safe.
For the latest information about bus services, visit your bus operator's website or social media pages, contact your bus company direct.
Latest bus operator disruption information
The following bus companies provide service updates or real time bus tracking information on their websites and or X accounts. Please use the links below to check for the latest information:
- Cobham Chatterbus - Chatterbus live bus tracker and x.com/cobchatterbus
- Compass Bus - Compass Travel: service updates and x.com/compassbus
- Cruisers - twitter.com/cruiserscoaches
- Diamond Buses - Diamond Buses service updates
- Falcon Buses - Falcon Service updates
- First in Berkshire - First Bus: current issues
- Metrobus - Metrobus service disruption and x.com/metrobus
- National Express - National Express latest service updates
- Safeguard Coaches - x.com/safeguardbus
- Stagecoach - Stagecoach service updates and x.com/stagecoachsouth
- Thames Valley Bus (previously Courtney Buses) - x.com/ThamesValleyBus
- Transport for London - TfL Bus service updates
- White Bus - x.com/whitebusservice
We work closely with bus companies with bus companies to help them plan services during bad weather. Bus operators do their best to keep services running, but they may need to change or cancel services to protect passengers and staff.
If you need to travel during bad weather, allow extra time for your journey. You may also need more time to walk safely to and from your bus stop. During periods of heavy snow or ice, only travel if your journey is essential.
Even when services are running, buses may be delayed or cancelled at short notice because of road conditions, traffic or staff availability. Some buses may stay on main roads that are safe to use, which means parts of a route may not be served.