How many items can I borrow?
Children, young adults, adults and Open Ticket users can borrow up to 20 items at a time - which can be 20 books. There is a limit of six DVDs and 12 recorded sound items.
Children under 5 can have their own Pebble card and can borrow up to 20 board books, picture books or talking books for up to three weeks.
How long can I keep the items I have borrowed?
Books may be borrowed for up to three weeks. DVDs and CD-ROMs are issued for one week. Books/Audio books may be borrowed on an Open Ticket Adult for up to six weeks (for the initial loan period only). Find out if you qualify for an Open Ticket Adult.
Can I renew books and other items?
Yes - if another user has not requested a book, you can renew it 5 times for another three weeks each. Audio-visual items such as DVDs and Audio Books can also be kept beyond their due date for an additional charge. If you want to renew books or other items there are a number of ways to do this.
Do I have to return items to the library I borrowed them from?
No, you can return items to any Surrey library.
Requests and stock suggestions
If an item is not on the catalogue you can use our online stock suggestion form to tell us what you would like added to our stock. We will consider your suggestion. This service is free but we regret we are unable to respond to stock suggestions.
If you are unable to get to a static library because of illness or disability we can arrange for books and audio material to be brought to you on a regular basis by a volunteer.
There is no charge for this service and we also offer a free request service.
Alternatively, if you have a friend, neighbour or relative who is able to take out books on your behalf we can register you at your local library for a Library Direct Friends and Family card. This will allow your friend, neighbour or relative to borrow up to 18 books (or 12 audiobooks) for you for up to nine weeks at a time.
For more information, please see our webpage: Library Direct Home Service.