Annual Social Care Survey (ASCS) and Survey of Adult Carers (SACE) - Privacy Notice


  • Name of service - Annual Social Care Survey (ASCS) and Survey of Adult Carers (SACE)
  • Directorate - Health, Wellbeing and Adult Social Care
  • Date of issue - 8 March 2019
  • Date of current version - 24 September 2021
  • Review date - 24 September 2024


The reasons why we use your personal data

As a provider of adult social care services the Council have statutory responsibilities under Section 254 Health and Social Care Act 2012 to provide information to NHS Digital.

This privacy notice applies to the collection, storage and processing of data by the adult social care for that purpose.

What processing of personal data is undertaken by the service

The Business Intelligence Team in the adult social care service process personal data from our service users to ensure their view are reflected and reported back to NHS Digital as part of the surveys 'your views matters' conducted by Department of Health.

The results of this survey help inform the national provision of health and social care.

What information do we collect?

For people completing the survey the detail collected in the surveys will mirror the information you have given us to help support you, along with additional information on how satisfied you are with this support.

All participants in the surveys should also be reassured that they have full control over the questions answered and the information provided when filling in the survey response.

We have more detailed notices covering our assessment and support process under the privacy notice section of our website.

How we are allowed to use your personal data

We collect and use your personal data in this way to meet our obligation under Section 254 of the Health and Social Care Act 2012, which stipulates we must provide NHS Digital the information they request for Surrey service users.

Who we share your personal data with

Your responses to the survey questions will only be shared with NHS Digital and will not identify you.

Your responses will therefore be completely anonymous unless something in your response sees us legally required to identify you, such as:

  • there is a concern you are putting yourself, or another person (or child) at risk of serious harm
  • you make a complaint or comment over the service you are receiving and have indicated that you would like this followed up by the council.

In this case, you will be contacted by the council to check whether you are happy for your concerns to be investigated.

Automated decision making (when computers make any decisions about you)

Not applicable

Personal data being sent or processed outside of the UK and EU

Not applicable

Retention of data

In line with NHS Digitals requirements the returned surveys will be held until the final 2021-22 SACE or ASCA reports are published. All survey will be securely destroyed at this point.

Other information

For further information on our privacy notices, please see information and privacy.

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