To read this page in Ukrainian, please see Google Translate: Підтримка громадян України
To read this page in Russian, please see Google Translate: Поддержка граждан Украины
Disclaimer: as the translations linked above are provided by Google Translate, Surrey County Council cannot be held responsible for their accuracy.
- If you're Ukrainian and you have family in the UK
- If you're Ukrainian and you don't have family in the UK
- Free rail travel for refugees on arrival in Great Britain
- What to do if you are entering the UK with your pet
If you're Ukrainian and you have family in the UK
Ukraine Family Scheme
The Ukraine Family Scheme allows family members of British nationals, UK settled persons and certain others to come to or stay in the UK.
If you're outside the UK
If you're in the UK
Guidance on how to apply from inside the UK will be available soon.
In the meantime you can call the free 24/7 helpline on +44 808 164 8810 (0808 164 8810 from within the UK) for help with any questions about the scheme.
If you cannot contact UK 0808 numbers, please use +44 (0)175 390 7510.
If you're Ukrainian and you don't have family in the UK
Local sponsorship scheme for Ukrainians
The government has announced plans for a new sponsorship scheme for Ukrainians without any family ties to the UK. The scheme will allow sponsors, such as communities, private sponsors or local authorities, to bring those forced to flee Ukraine to the UK.
There will be no limit on this scheme and we will welcome as many Ukrainians as wish to come and have matched sponsors.
Those who come under this scheme will also be granted leave for an initial period of 12 months and able to work and access public services.
The government will work closely with international partners and neighbouring countries on the scheme to ensure that displaced Ukrainians are supported to apply. We will also make sure that those who want to sponsor an individual or family can volunteer and be matched quickly with Ukrainians in need, working closely with the devolved administrations and local authorities across the country.
Information can be found on the Homes for Ukraine website.
Free rail travel for refugees on arrival in Great Britain
From Sunday 20 March 2022, rail operators via National Rail, will provide Ukrainian refugees with a free single onward journey upon their arrival in Great Britain to their final destination.
They have 48 hours to make their onward journey. They only need to show a Ukrainian passport and a boarding pass or ticket showing arrival into the country within the last 48 hours.
All the information is on the National Rail website and it will be translated into Ukrainian and Russian in due course.
The scheme only applies to Great Britain at present. The Government are working at pace with the wider transport industry to see what else can be offered for evacuees arriving in the country.
What to do if you are entering the UK with your pet
The Animal and Plant Health Agency is providing quick license approvals and quarantine arrangements for Ukrainians with their pets, to avoid creating additional burdens or delays. The Government will also be covering their vaccination, microchipping and quarantine costs, recognising that many individuals from Ukraine will not have been able to complete the full health preparations required for their pet on arrival.
Before arrival, people leaving the Ukraine or their carrier should contact the Animal and Plant Health Agency at firstname.lastname@example.org or call +44 3000 200 301 option 2.
Please see the following for more information: Emergency support put in place for people fleeing Ukraine and entering the UK with their pets (GOV.UK)